Ugine Hotels

"It's a very nice hotel with beautiful view over lake Annecy. The server at breakfast was delightful. The only thing that marred my visit was the attitude of the server Easter evening. I had had a big meal midday with friends and I wanted just a salad. I ordered a 15 euro mocktail and a salad and the server was clearly irritated and pushed me to order wine. I'm bilingual and visit France frequently and I'm pretty stunned that this attitude persists. It's very unwelcome behavior. Il avait pas mal de caractère."

"Good situation."

"Great place for kids. "

"Beautiful location with beautiful views. Staff very helpful. Room well equipped and stylish. Used the pool facilities which were very clean and modern. The casino was a bonus - we had fun trying to win - but we didn’t ."

"Great location. Parking a little tricky."

"Perfect for overnight stay, easy access off the main road. Great parking and wonderful breakfast, we hope to return."

"Booked in Jan for April stay. Asked for rooms with good view. Got back alley view of boarded windows and so much pigeon poop we had to keep the windows closed in the too-hot room for fear of disease. Air conditioning did nothing. Toilet seat was broken in both rooms. Room had 3 Kleenex in the box. Next day room was partially serviced, still no Kleenex. Breakfast first morning buffet was pretty much empty. Male attendant was kind of rude in telling us he wasn’t bringing more food. He was sure willing to take our money though. Stayed here in 2006 and 2009; would have rated 5 stars both times. Way downhill, won’t be back. "

"Great location and practical hotel "

"This place is a scam! The staff told us breakfast was included and then charged us $85. When I spoke with the manager she said she couldn't confirm what her staff said so there is nothing she could do. The pictures of the pool and spa online are completely misleading. It is gross. We walked in and walked right back out. DO NOT STAY HERE!"