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"Staff was amazing every single one of them from the concierge to the housekeeping including the guys who sell at Hash 2 store in the hotel. Everyone was very accommodating and respectful. Shout out to Richard and Micheal for their exceptional hospitality. "

"Unforgettable memories "

"Absolutely amazing experience. The people and the rooms were nice. Everyone is genuinely helpful and it is truly refreshing. Will stay again! "

"From the moment we arrived in Shangri-La Dubai it was such a friendly welcoming atmosphere. Our one bedroom suite gave us spectacular sunset views but was quiet and very comfortable. The beds were wonderfully soft and after a day of sightseeing / shopping it was the most relaxing place to come back to. I would definitely recommend booking the Horizon Lounge package as it was absolutely worth it - the entire Horizon Club team went above and beyond to make our stay special and a big extra thank you should out goes to Erika, Janeth and Kloderam!!! Pools were great, the access to the indoor pool was amazing - we went at night and the lights made it more serene. Hotel choice of food was amazing and every meal felt like a treat. We took advantage of the shuttle bus to Dubai Mall which was great in the heat although taxis do arrive within minutes and you are central to all places. For unbeatable views, comfort, great dining and genuinely warm service in th heart of Dubai - Shangri-La delivers!! Thank you am sure we will be visiting again "

"Location is great. Near Dubai mall. Free shuttle. Clean. "

"Love to stay again."

"The stay was wonderful .Very good staff . Nasser was very helpful."

"Hotel so good and provide very good price and stuff and so nice specially aramande "

"Gusti at the front desk was very welcoming and helped us get our room earlier as opposed to 3pm. He was very professional and kind. Thank you for making our stay wonderful! "