Utica Hotels

"Clean organized quiet. "

"Room was clean and the staff was nice"

"Got bitten by bugs - found bugs in luggage once gone. "

"Breakfast was great Everything was great "

"The breakfast was out a ready early. They did a great job"

"Easy to find, easy to park, easy to check in. Great breakfast and staff. If I stay near here again, it will be at the Grand!"

"Very nice"

"Absolutely spotless room and first-rate service."

"Our stay at Comfort Inn & Suites in Heath was overall okay, but there were several issues that made our visit more difficult than expected. One concern was the lights in the parking lot and the pool area, which were constantly flickering during our stay. This was noticeable at night and made the parking lot feel less comfortable than it should have. When booking, we clearly stated that we were traveling with children and included their ages. We were placed on the third floor, which I personally didn’t mind, but it became challenging because my children received noise complaints after 9 PM, even for normal kid activity like walking around or accidentally dropping something. I understand that noise complaints aren’t entirely the hotel’s fault, but we were later told that next time we should let them know we have children so we can be placed on the first floor—even though that information was already included in our reservation. Another issue was with the bathroom showers. Both rooms I booked had showers that were stuck on shower mode, meaning there was no option to run a bath. Since I have small children who cannot take showers yet, this made things especially difficult. In addition, in my room, the hot and cold water in the shower were switched, and we were not informed of this at check-in, which caused confusion at"