Mount Gilead Holidays

The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay.

Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time. It was a bar got a hand shower you should be able to connect to, but there was no way to connect it and have it stay in place and then it was only 4 ft in the air. Being 6 foot tall, this was not ideal. The real kicker was after checking in I received a text telling me that I could respond if there were any issues so I sent pictures of the issues that I just mentioned, and never got a response.