Vail Hotel Guide - Adventure Sport Hotels in Vail, Colorado

"This was our sixth time staying at this hotel, and for the past six years, we’ve noticed a gradual decline in the quality of service. However, this year has been the absolute worst experience we’ve ever had. The hotel is completely understaffed, and the housekeeping service is appalling. They don’t even bother to replace the towels, tissue paper, or any other amenities in our rooms. The front desk staff is incredibly unfriendly and rude. I would never recommend this hotel or go back. It’s a shame because the hotel is in a great location, but the poor service makes it no longer worth the price. "

"We thoroughly enjoyed our stay at Tivoli. Staff was wonderful, and the location was awesome. "

"Clean room. It would be nice if they had the hot chocolate out til at least 5. We skied til 4 and it was gone by the time we got back to hotel. Also the spa really needs some work. I have been using it for 15 years and it is going downhill. I miss the attendant."

"The spa was great!"

"What a great hotel. Went to go snowboarding and it worked out fantastic - highly recommend it! "

"We have been here many times, but this time the refrigerator- was not working, we reported it, because we had medication that needed some specific temperatures- the management never got back to us. We had to get ice and keep the medication in a cooler."

"Excellent "

"Great!"

"Great location and staff. Caesar salad and wings with Thai chili sauce were delicious. "