Ratings based on 176 verified reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 27 Dec 2019
Comment from Hotel Management
30 Dec 2019 by Arturo Huesca, Hotel Management
Dear Anonymous
Thanks for sharing your opinion about your stay.
We take into account each of the opinions of our guests in order to continue improving and get their satisfaction.
We hope to welcome you again very soon.
Kind regards,
by a verified traveller
Posted 28 Nov 2019
Excellent location. Spacious and modern. Quiet and comfortable.
Comment from Hotel Management
2 Dec 2019 by Arturo Huesca, Hotel Management
Dear Anonymous
First of all, thank you for commenting on your experience.
We are extremely satisfied to know that you have enjoyed your stay. Our main objective is to provide the best service to our customers, both on a human level and with our facilities and location.
We hope you can visit us again as soon as possible.
Greetings from all the staff
by a verified traveller from UK
Posted 2 Nov 2019
Property was in a great location within the old town. The apartment was well equipped with everything we needed. Very friendly staff on the front desk with lots of helpful tips and advice on things to do for our stay.
Comment from Hotel Management
2 Nov 2019 by Arturo Huesca, Hotel Management
Dear Harbs,
First of all, we want to thank you for the time you have dedicated to share your experience with us.
The opinion of our clients is very valuable and helps us to improve day by day. We are happy to know that the apartments well equipped and that the treatment of the staff has also met your expectations.
We hope that you will come back soon to stay with us
A cordial greeting
by a verified traveller
Posted 26 Oct 2019
Absolutely first class property,great central location and fabulous apartment.
Comment from Hotel Management
26 Oct 2019 by Arturo Huesca, Hotel Management
Dear Guest,
We are very happy to hear that you enjoyed your time with us here, at Citizentral Valencia.
Thank you for your comment regarding your most recent stay. Our staff works very hard to always offer the best service!
We hope to welcome you again very soon.
Kind regards,
by a verified traveller
Posted 10 Oct 2019
Comment from Hotel Management
11 Oct 2019 by Arturo Huesca, Hotel Management
Dear Anonymous
First of all, thank you for commenting on your experience.
We are extremely satisfied to know that you have enjoyed your stay. Our main objective is to provide the best service to our customers, both on a human level and with our facilities and location.
We hope you can visit us again as soon as possible.
Greetings from all the staff
by a verified traveller
Best location
Posted 9 Oct 2019 on HotelsBest location possible. Very helpful staff and just a great place to stay for a short visit to a fantastic city.
Comment from Hotel Management
9 Oct 2019 by Arturo Huesca, Hotel Management
Dear Stephen,
Thank you for commenting your experience and being able to share your satisfaction with us, this kind of comments encourage us to keep improving day by day.
Knowing that you enjoyed your experience fills us with enthusiasm and encourages us to continue along the same lines, always having the well-being of our guests as our main objective.
We look forward to your return to share a new experience.
Best regards
by a verified traveller
Modern apartment in safe area.
Posted 6 Oct 2019 on HotelsIn a quiet street but about 2 mins from resturants. Very secure and safe building.Excellent modern apartment, bit more soundproofing perhaps as I could hear the other guests moving around. Good value for money, would definitely stay again.
Comment from Hotel Management
8 Oct 2019 by Arturo Huesca, Hotel Management
Dear Anonymous,
We are very happy to hear that you enjoyed your time with us here, at Citizentral Valencia.
Thank you for your comment regarding your most recent stay. Our staff works very hard to always offer the best service!
We hope to welcome you again very soon.
Kind regards,
by a verified traveller
Posted 30 Sep 2019
Comment from Hotel Management
1 Oct 2019 by Arturo Huesca, Hotel Management
Dear Anonymous,
We are very happy to hear that you enjoyed your time with us here, at Citizentral Valencia.
Thank you for your opinion regarding your most recent stay. Our staff works very hard to always offer the best service!
We hope to welcome you again very soon.
Kind regards,
by a verified traveller
Fantastic Stay
Posted 24 Sep 2019 on HotelsGreat apartment with everything. Opulent, great staff, comfy bed ,black out room for sleeping, all kitchen amenities, plenty of space, close to everything. Has laundry facilities for guests. Supermarket close by. Plenty of eateries. Good wifi. Great stay, would highly recommend . only issue was street noise caused by garbage collection in early hours , but not hotel fault.
Comment from Hotel Management
24 Sep 2019 by Arturo Huesca, Hotel Management
Dear Roger,
We are very happy to know that both our facilities and the service received have helped to provide you with a great experience. Your rating of "10" motivates us to continue working with the same enthusiasm.
Receiving words as kind as yours about the Citizentral team fills us with satisfaction, because we all work with the hope of making our guests have the best possible experience and, in this case, it is very comforting to see that we have achieved it.
We will be really pleased to welcome you back and share our passion for Valencia with you.
A cordial greeting,
by a verified traveller
Posted 22 Sep 2019 on Hotels