Located near the OceanogrĆ fic Aquarium, Up Town 25 is a practical base for exploring Valencia. Guests appreciate the in-room WiFi, multilingual staff, express check-out, concierge services, and easy access via the elevator.
Located in Valencia City Centre neighbourhood, Up Town 25 is connected to a railway/underground station. Valencia Cathedral and Estación del Norte are notable landmarks, and some of the area's popular attractions include Bioparc Valencia Zoo and City of Arts and Sciences. Looking to enjoy an event or a game while in town? See what's going on at Mestalla Stadium, or consider a night out at Roig Arena. Visit our Valencia travel guide
Concierge services, express check-out and free Wi-Fi in public areas are available at this smoke-free aparthotel. Other amenities include multilingual staff assistance. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available on request.
Up Town 25 offers 7 accommodations with coffee/tea makers and rice cookers. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Smoke-free property
Services and conveniences
Concierge services
Housekeeping on request
Iron/ironing board
Multilingual staff
Location highlights
Connected to a rail/subway station
In a historical district
In the city centre
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
7 units
Built in 1915
Housekeeping (on request)
Soundproofing
Traditional architecture
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 25
Check-out
Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 5.0 per day
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: EUR 150 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
Cleaning/housekeeping/linen are available for an additional fee
Crib (infant bed) fee: EUR 5.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Property Registration Number AT-397646-V, AT-397567-V
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Property is also known as
Up Town 25 Apartment Valencia
Up Town 25 Apartment
Up Town 25 Valencia
Up Town 25 Valencia
Up Town 25 Aparthotel
Up Town 25 Aparthotel Valencia
Frequently asked questions
Is Up Town 25 pet-friendly?
No, pets are not allowed at this property.
How much is parking at Up Town 25?
This property doesn't offer parking.
What time is check-in at Up Town 25?
Check-in start time: 4:00 PM; check-in end time: 9:00 PM.
What time is check-out at Up Town 25?
Checkout is at noon. Late checkout is available for a fee.
Where is Up Town 25 located?
Located in Valencia City Centre, this aparthotel is within a 10-minute walk of Plaza del Carmen, Central Market and Valencia Cathedral. Plaza del Ayuntamiento and Estación del Norte are also within 1 mile (2 km). Turia Station is 13 minutes by foot and Angel Guimera Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Up Town 25 Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.4
Location
8.4
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 43 out of 108 reviews
10 - Excellent
43
Rating 8 - Good. 39 out of 108 reviews
8 - Good
39
Rating 6 - Okay. 19 out of 108 reviews
6 - Okay
19
Rating 4 - Poor. 4 out of 108 reviews
4 - Poor
4
Rating 2 - Terrible. 3 out of 108 reviews
2 - Terrible
3
Reviews
8/10 Good
Lesley
29 Sept 2024
Liked: Cleanliness, amenities, room comfort, communication
Perfect location with vast selection of eateries, bars, sights to see close by.
Lesley
Stayed 6 nights in Sep 2024
10/10 Excellent
Theodore
4 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property right next to a lot of bars and restaurants in city center. I would definitely stay here again.
Theodore
Stayed 6 nights in Aug 2024
10/10 Excellent
Monica
11 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location if you want to walk around old Valencia. The apartment is comfortable and spacious. Good place to stay!
Monica
Stayed 3 nights in Aug 2024
10/10 Excellent
DEBRA
16 Nov 2024
Liked: Cleanliness, room comfort, communication
This property was really convenient for exploring the old town and the gardens. There were many places to eat and drink nearby without this disturbing us. The small balcony meant we could enjoy watching the world go by. The property was clean and had plenty of fold out beds and towels. We were also provided with gels for personal washing and washing up. There was a washing machine too. Communication was excellent and we were really pleased that they let us check-in early as there was no guests before us
DEBRA
Stayed 4 nights in Nov 2024
10/10 Excellent
Rhiannon
6 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, convenient and comfortable. Perfect for my requirements (solo traveller, intent on lots of sightseeing). Only concern was the shower tray filled easily and flooded the area around the shower and toilet, but mop and bucket handy so able to clean. Excellent communication regarding access to the building, had to ask for address to office. May be handy to have included in WhatsApp communication, but quick to reply when asked.
Rhiannon
Stayed 3 nights in Jun 2024
8/10 Good
TIM
24 Nov 2024
Liked: Cleanliness
Disliked: Communication
Nice apartment - unprofessional management
Nice clean apartment with good location in old town Valencia. However, pushy unprofessional management that required me to come to their office (some km:s away) and pay in full before I could get access. This despite that they already had my credit card nr (from booking) and copy of passport (sent by e-mail). I suggested I could come to their office in the morning the next day, but they refused.
TIM
Stayed 2 nights in Nov 2024
8/10 Good
thomas
23 Jun 2024
Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Lots of character would return
Needs new kettle as the main one did not function the small susitute lid was broken and I was burnt by steam when trying to use it
Needs an upgrade
Could not get electric job to work the instructions did nothing to help
So could not use stove to cook had to
Use microwaves only
I found out after I bought food from the supermarket and had to throw it all away
And eat out
But I enjoyed the location the beds where comfy bathroom clean but needed maintenance as the shower leaked and use up half my towels I would use it again now I know what to expect great location quiet and clean
thomas
Stayed 2 nights in Jun 2024
6/10 Okay
GABRIEL
29 Nov 2024
Liked: Room comfort
Disliked: Cleanliness
Mascot worm to welcome you
Prepare yourself for a budget stay, and I mean budget.
The pros: The unit is spacious and has the basics covered. Itās quiet in the bedroom (if you shut the door), but not so much in the living room, especially since itās on the ground floor.
The cons: Where do I start? Cracked floors everywhereāwatch your step unless you want a twisted ankle. Dirty utensils, a TV remote with a dead battery, and stained towels add to the charm. The Wi-Fi is laughableāweak at best and doesnāt even reach the bedroom (probably because the router is in someone elseās unit). Windows? Forget about it; if you open them youāre inviting in the world, so youāre forced to keep them closed giving the place a cozy prison/dungeon vibe.
Oh, and the live worm I found in the shower was a nice touch.
When I brought these issues up to the staff, their response? A casual āThanks for letting us know.ā Safe to say, I wonāt be letting them know anything else.
GABRIEL
Stayed 2 nights in Nov 2024
10/10 Excellent
Luis
10 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Genial
Luis
Stayed 2 nights in May 2023
4/10 Poor
Gerardo
20 Oct 2024
Good position, quite bad apartment
The apartment is in a very good position in the old part of the city. The contactless check in was effective but we had some trouble with the access code on the last night and we had to wait the apartment employee for around half one hour before to have the access to our apartment. The apartment has very bad natural illumination. Sometimes a very bad small come up I guess by the hydraulic system.
The check-in at 16! Even I send the sms, day before and call at 8am, and at 3:45pm, the key I received at 4:30, but.... the appt. wad not cleaned after previous guest. So we were forced to wait one hour more. At the end we received the very clean appt.
There is the possibility to leave the luggages at the office for 10ā¬. We had been given a lower floor but it was very humid and we were with two babies and asked to have it changed. They were very kind and quick in changing the room.
The stairs and entering of the building should be kept more clean. The apartment we stayed was smaller and we had to adapt in 4. Some cutlery and pans hadnāt been clean properly so it should be paid more attention. The position is super central so very strategic.
I would reccomend the place for youngsters more than families.
Manuel
4/10 Poor
Luigi
15 Nov 2022
Liked: Amenities
Disliked: Communication
Receptionist: Horrifying.
Noisy. Ground level, street side. No windows. Nightmare.
Old, rough looking.
Closest: no hangers.
No safety box.
Wifi: only worked in certain areas of apartment.
I want a partial refund. They are aware about my complaints.
Luigi
Stayed 2 nights in Nov 2022
4/10 Poor
Rand
30 Jul 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
We requested an earlier check in because we have a baby and we can't stay in the heat outside for couple of hours. The management I was speaking to let us know that we could check in early to the apartment so we went to the office and they told us no you have to wait for 2 hours it's not ready.
The apartment was not clean and a big cockroach came out from the bathroom.
There was no laundry detergent or any kind of shampoos provided in the apartment.
We lost electricity around 8pm not knowing that the braker can't handle the washer and AC together because no one told us. We tried calling the offices and customer service and no one was answering so we had to sit in the dark with no AC for couple of hours until we thought of finding the main company number maybe someone will answer and my husband was able to figure it out himself going to the main braker downstairs in the building and turning on the electricity.
So after that we had to wait until the washer is done to turn the AC on.
Rand
Stayed 3 nights in Jul 2025
6/10 Okay
Dave
17 Sept 2024
Disliked: Cleanliness, room comfort, communication
Poor check in
They wanted cash. They said their machine would not work for our bank. We did not have any trouble with card in other accommodations. There was also another Canadian couple at the agency which they said that their payment card would also not work. One of the employees walked away from us. We and the other Canadian client had to go to atm and get cash for the 4 days. Then they gave us receipt for 100 euros less. Good thing we noticed that. They then changed the receipt. Seemed like a scam to me. Had to pay a 14 euro fee to get the money. Then we had trouble with the electronic lock on our room. When I told them, they were not helpful. Also, room on lower level, #1 smelled like mold.
Posizione veramente ottima, durante il check in la camera prenotata non era più disponibile e mi è stata fornita una nuova camera migliore a pochi passi dalla struttura principale.
Camera pulita.
Damiano
Stayed 3 nights in Feb 2026
6/10 Okay
Matteo
5 Jan 2026
Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Posizione ottima, dimensioni dell'abitazione buone, pulizia scarsa.
Puzza di fogna in bagno e acqua calda quasi insufficiente per due persone.
Esperienza con l'agenzia ottima.
Matteo
Stayed 3 nights in Jan 2026
8/10 Good
Antonius
11 Nov 2024
Liked: Cleanliness, amenities, communication
Een heel centrale accommodatie, overal vlak bij. Voor een paar dagen in Valencia is dit een prima appartement, goede bedden. Geen luxe en klein, maar dat was voor ons prima.