Reception

Reviews of Hotel Colón Plaza

4 out of 5
Hotel Colón Plaza
Calle Acera de Recoletos 21, Valladolid, Valladolid

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 127 reviews" "
Rating 8 - Good. 23 out of 127 reviews" "
Rating 6 - Okay. 3 out of 127 reviews" "
Rating 4 - Poor. 1 out of 127 reviews" "
Rating 2 - Terrible. 1 out of 127 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, everything perfect
Stayed 1 night in Oct 2023

10/10 Excellent

juanita

Stayed 1 night in Sep 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from R.S. Dtora de Calidad on 31 Jul 2023
Muchas Gracias

10/10 Excellent

JOSE ANTONIO

Stayed 2 nights in May 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in a great city
Chose this hotel as short walk from train station. The hotel was very clean with comfy bed and lovely shower. Staff on reception very helpful. This was my first visit to Valladolid and it was a pleasant surprise with a lovely park opposite the hotel and a 5 minute walk into the beautiful city centre. The Plaza Mayor is fantastic and I would say second only to the one in Salamanca. Lots of history in the city and if I was visiting again would be happy to stay here.
Stayed 2 nights in Sep 2022
Response from Mr. Gary on 17 Dec 2022
Dear customer,What a comprehensive comment!Whoever reads your comment will not have many doubts: Visit Valladolid and stay at the hotel Colón-Plaza. (True, the Plaza Mayor in Salamanca is one of the most beautiful in Spain, but the Plaza Mayor in Valladolid is the oldest in Spain, jejeje).Thank you very much and we hope to see you on your next visit to our city.Best regards,Óscar Alonsodirector

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best so far!
I’ve traveled to 6 different Countries in the pass 2 months and I must say this Hotel surprised me totally. The Room it’s a dream!, the Bed so comfortable, Bathroom clean and very roomy, nice living room, it has a secret kitchen attached to the walls! In general the best Hotel so far at affordable price!!
Stayed 2 nights in Oct 2022
Response from Thaks a lot on 17 Dec 2022
Dear customer,Comments like yours, in a profession where every day you strive to offer the best to your customers, are what help us to keep putting enthusiasm in everything we do and make it worthwhile to move forward. Thank you very much. Best regards, Óscar Alonsodirector

10/10 Excellent

Glen

Stayed 1 night in Sep 2022
Response from Thank you Mr. Newhart on 1 Oct 2022
Thank you very much for your comment.It is a pleasure to be able to serve guests like you at this hotel.We hope you arrived safely at your destination and we look forward to seeing you again.Best regards,

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and hood located
Stayed 1 night in Sep 2022
Response from Muchas gracias Sr. Morales on 1 Oct 2022
Apreciado Sr. Morales,Le agradecemos su valoración en Expedia y le deseamos que haya tenido un buen viaje de regreso.Esperamos verle de nuevo por Valladolid.Un cordial saludo,

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff Lovely area and hotel. Very highly recommended
Stayed 1 night in Aug 2022
Response from Óscar Alonso on 31 Aug 2022
Dear Mr. Fraser,Thank you very much for the rating you give us.We look forward to welcoming you to this hotel on your next trip.Best regards,

10/10 Excellent

Keith T., Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and comfortable.
Stayed 1 night in Nov 2021
Response from Gracias por su comentario on 15 Nov 2021
Dear Sir,Santorelli, we very much appreciate your comment on the hotel. We will be three years old soon. They have been very hard but we have always sought a single feeling for all clients and on all dates: "I am entering a room that I have opened." We look forward to keeping that trail with you.

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay in a good location
Stayed 1 night in Oct 2021
Response from Agradecidos por su interés y comentario on 27 Oct 2021
Thank you very much for your comment and your assessment of the hotel's location. Of course, that aspect, together with the quality of the mattresses, the size of the showers, the breakfast buffet, the views over Campo Grande, the short distance to the AVE train station ... make it a very adequate hotel. for business people. Again: THANK YOU and we hope to see you again. Good trip. Óscar Alonso. Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location-walk to train station and locate at the cener of Valladolid, great staff with excellent service.
Stayed 2 nights in Jul 2021
Response from FF on 22 Jul 2021
Many thanks for your review

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get better
Very central hotel, found the staff and the deco very pretty and witty. Modern, clean, comfortable. I will come back
Stayed 1 night in Jun 2021

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for one day
People very kind, but forgot to give me a double bed as they didn’t update room system, so I had to change from 304 to 401 You can listen other rooms people
Stayed 1 night in May 2021
Response from R.S. on 24 May 2021
Thanks for your review We take note for your next visit and you will enjoy the type of bed requiered. Regards

8/10 Good

ZORAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Mr. Zoran on 29 Feb 2020
Dear Mr. Zoran, Thank you for the rating you gave us in Expedia. Our next goal is to achieve the highest score on your next visit. Thanks a lot. Greetings,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Muchas gracias por su puntuación on 1 Feb 2020
Muchas gracias por su puntuación y esperamos que podamos tener la oportunidad de merecer seguir en esa línea en sus futuras estancias. Un cordial saludo,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from R.S. Dtora de Calidad on 30 Jan 2020
Muchas gracias

8/10 Good

Tita&Robert, Clearwater, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a view to the park and Cristobal Colon monument. The staff was very helpful and accommodating, The room was very clean and comfortable, and the breakfast was very good. We appreciated Sergio's help (muy amable siempre). On the afternoon we arrived, we were greeted outside the entrance by a most cheerful staff. They were preparing complimentary mojitos with a shot of coffee. That was an un expected and delicious treat. Thank you!!
Stayed 1 night in Sep 2019
Response from Óscar on 10 Oct 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the hotel staff. We strive every day to have our guests stay at the hotel as they would be at home. The Mojito was a one-off event that attracted many people and that served us to try an unusual combination. It was a lot of fun. Thank you so much for coming. Greetings, Óscar Alonso Quality Dpt.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Valladolid
Modern, clean and well located. Great breakfast available. Parking nearby can be tricky, but parking on the street is free from 2-4, so with a couple of Euros and some luck you can be good until morning.
Stayed 1 night in Oct 2019
Response from R.S. Quality Senior Manager on 6 Oct 2019
Dear MARIO, Many thanks for your review and for the advice about the parking. But if you do not want take risk leaving your car in the street you can use our prívate parking oppossite the hotel. We are looking forward to hearing from you. Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is brand new and the restaurant and staff are great The are fast at the front desk Will help you with anything you ask The hotel is located with a short distance to parks and museums
Stayed 2 nights in Aug 2019
Response from R.S. Dtora de Calidad on 22 Aug 2019
Dear customer, Many Many thanks for your review. We hope see you again during your next trip to Valladolid.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness
Veer modern, quiet, good location, great staff- couldn’t fault it
Stayed 4 nights in Aug 2019
Response from R.S. Quality Manager on 14 Aug 2019
Dear Customer, Many thanks for your message. Customers like you make easy our Job. We hope see you again soon. Regards

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Very seldom would I give a hotel 10/10. But this hotel definitely earns it. My room was spacious, clean and comfortable. Beautiful bathroom facilities. Very good WiFi. And the staff was exceptional ... friendly and helpful, all the time. I would highly recommend this hotel, and I would certainly stay here again. Excelente! Thank you Hotel Colón Plaza for a great 2-night experience!
Stayed 2 nights in May 2019
Response from R.S. Quality Manager on 2 Jun 2019
Dear Brian, Thanks a million because of you review. It explains perfectly your experience and make us feel happy. We are looking forward to hearing from you in our hotel your home in Valladolid. Regards.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel. Nice Staff and Decent Rooms
This hotel is brand new, but there's no residual paint smell. The staff were helpful. I was given a room facing the back as requested. I didn't try their breakfast and therefore can't comment on this. The location is not bad--about 10 minutes walk to Plaza Major and less than 5 minutes to the train station. The only negative was that shower glass door doesn't cover enough of the splash. Hence, the bathroom floor got very wet after I showered.
Stayed 2 nights in May 2019
Response from R.S. Quality Manager on 20 May 2019
Dear Customer, Many thanks for your meessage. Our hotel is new and the situation is perfect. Even you can see from your room train station and Campo Grande Park. In the opposite way and 10 minutes walking you arrive to Town Hall Square and Wines Area to enjoy our products. Thanks again and we hope see you soon. Regards.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel al que volver
El hotel está en una zona super tranquila pero a la vez muy cerca de la Plaza Mayor, las habitaciones muy limpias y con terraza al parque Campo Grande. Desayuno rico y completo y atención muy buena en recepción. Un sitio para volver, sin duda.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan Elias

Stayed 2 nights in Jan 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, limpieza de 10 y al lado del centro y la estción
Stayed 1 night in Nov 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena situación, instalaciones excelentes, personal muy atento.
Stayed 1 night in Nov 2023

10/10 Excellent

Jean Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au Top
Superbes établissement avec une décoration sympathique et un personnel au petit soin.
Stayed 1 night in Nov 2023

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Albergo comodo e pulito, staff gentilissimo
Stayed 2 nights in Nov 2023

10/10 Excellent

Joshua, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bien ubicado!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ove

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Roselene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom
Stayed 1 night in Sep 2023

10/10 Excellent

SHIZUKO

Travelled with family
Liked: Cleanliness, staff & service
鉄道駅から、キャリーケースを転がして5分、とても近い。スタッフは、親切で町の観光名所を地図で示して教えてくれました。朝食も、クロワッサンやフルーツなど、満足のいくものでした。部屋には冷蔵庫もあり、飲み物が冷やせます。ベッドの寝心地も良かったです。ただし、お茶やスープを飲みたかったので、電気ポットがないのが残念でした。
Stayed 2 nights in Aug 2023
Response from R.S. Dtora de Calidad on 16 Sept 2023
Muchas gracias por su reseña que nos ayuda a mejorar.El hotel esta nuevo y ubicado en el mejor sitio de la ciudad, frente al campo grande y a 5 minutos de la plaza mayor.Nuestro equipo humano se esfuerza para satisfacer a nuestros clientes alojados unos alegra saber que con Ud lo hemos conseguido.Agradecemos su visita y esperamos volver a verle.Atentamente reciba un saludo

10/10 Excellent

Juan Miguel

Stayed 1 night in Sep 2023

10/10 Excellent

Bruno

Stayed 1 night in Sep 2023

8/10 Good

Jaime

Stayed 1 night in Jul 2023
Response from R.S. Dtora de Calidad on 31 Jul 2023
Muchas gracias

10/10 Excellent

Rosa

Stayed 3 nights in Jun 2023
Response from R.S. Dtora de Calidad on 31 Jul 2023
Muchas Gracias

10/10 Excellent

GOYO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from HOTEL on 2 Apr 2023
Estimado Sr. Pozo,Muy agradecidos por partida doble: por elegirnos a nosotros dentro de la oferta hotelera de Valladolid y por su puntuación en Expedia, tan fundamental para nuestro trabajo diario. Esperamos poder atenderle en más ocasiones. Un cordial saludo,Óscar Alonsodirector

10/10 Excellent

cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia.
Justo lo que esperabamos. Todo OK.
Stayed 1 night in Feb 2023
Response from Muy agradecidos on 27 Feb 2023
Estimados clientes, les agradecemos mucho su valoración. Esperamos que los motivos que les trajeron a Valladolid se resolvieran positivamente y la próxima visita sea por ocio. Les esperamos. Muchas gracias. Un cordial saludo, Óscar Alonso -director-

10/10 Excellent

Alberto Marel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy limpio
Response from Agradecidos por su valoración on 12 Jan 2023
Estimado Sr. Marel,Le agradecemos su comentario, escueto, claro y útil. Estaremos atentos a sus próximas visitas para que Ud. y el resto de los clientes mantengan esta opinión sobre el hotel. Muchas gracias. Óscar Alonso. director.

8/10 Good

Flavia Fernanda

Stayed 5 nights in Dec 2022
Response from Sra. Bernardo on 17 Dec 2022
Dear Ms. Bernardo,Thank you for rating us 8 out of 10 after your stay in our hotel.We will do our best to deserve the 10/10 on your next visit, we will be attentive to your arrival.Thank you very much.Best regards,Óscar Alonsodirector

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad
Response from Estimado cliente on 17 Dec 2022
Estimado cliente,Le agradecemos mucho su puntuación en Expedia y esperamos poder seguir mereciéndola en sus próximas visitas.Un cordial saludo,Óscar Alonsodirector

8/10 Good

pablo álvarez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Sr. Álvarez on 17 Dec 2022
Estimado Sr. Álvarez,Agradecemos mucho la puntuación que nos ha puesto en Expedia y anotamos su estancia para merecernos el 5/5 en su próxima visita.Óscar Alonsodirector

10/10 Excellent

FLOR DE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Excelente servicio
Stayed 1 night in Nov 2022
Response from Estimada Clienta on 17 Dec 2022
Estimada clienta,Muchas gracias por su comentario sobre el servicio de nuestro hotel. En este trabajo, la voluntad de servicio o lo llevas en el corazón o mejor que te dediques a otra cosa. Agradecidos de nuevo y encantados de volver a recibirla en este hotel.Óscar Alonsodirector

6/10 Okay

ALMA ELSA

Liked: Cleanliness
Stayed 1 night in Oct 2022
Response from Muchas gracias, Sres. Torres on 28 Oct 2022
Estimados Sres. Torres, les agradecemos su estancia en nuestro hotel y esperamos poder atenderles en futuras ocasiones. Para nosotros ha sido muy agradable tenerles por su amabilidad y trato con todo el Personal. Les deseamos buen viaje de regreso. Un saludo, Óscar Alonso director

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrico, habitaciones amplias y confortables sin duda para repetir
Stayed 1 night in Aug 2022
Response from R.S. Dtora de Calidad on 16 Aug 2022
Muchas gracias por su reseña que nos ayuda a mejorar. Las habitaciones son modernas, amplias y bien equipadas, y la ubicación inmejorable. Confiamos volver a verle. Hasta su próxima visita reciba un cordial saludo.