Villa de Guadalupe Hotel Guide - Cheap Hotels in Villa de Guadalupe, Mexico City

"Pleasant and helpful staff. Great location. Gym and pool area were great."

"Although the hotel had some positive aspects, our opinion is heavily influenced by the very poor service we had in the Fiesta club restaurant. At breakfast in particular the staff were extremely discourteous to us. We had to constantly ask and re-ask for basics like coffee or replacement cutlery and the staff appeared to do their best to ignore us even when we made it obvious we needed something. To be fair some restaurant staff were lovely on the evening service. We complained to the restaurant staff directly but felt so strongly we went to reception and asked for the manager to voice our frustration. After reception taking our complaint and promising to have the manager contact us there was no feedback to us in any form. This has left us feeling that the hotel does not care about its guests negative experiences. I do not normally rate a hotel if it is not exceptional but I feel so strongly about this negative experience I fell compelled to complete this review"

"Las cortina del baño estaba vieja y rota, el toallero donde va colgada estaba oxidado"

"The staff were great! The only complaint I have is that the WiFi did not work so well. "

"Excelent service and excelent attention "

"We really liked how clean everything in the room was, it felt spacious and the staff was very kind to give us some tips on the area "

"All things Ok"

"Todo estaba limpio pero el principal inconveniente del primer cuarto es que no tenia ventanas. A la cuarta noche el olor a disolvente de pintura "

"We had a wonderful experience at Fiesta Inn Ciudad de Mexico Aeropuerto. From the moment we arrived, the service was outstanding. The greeting at check-in was flawless — the staff were welcoming, efficient, and very professional, which made the arrival process smooth after a long day of travel. The hotel itself is very comfortable and well maintained. The rooms were clean, quiet, and perfect for relaxing before or after a flight. Being located so close to the airport makes it extremely convenient, yet the atmosphere inside the hotel feels calm and pleasant. We also had the opportunity to try the food at the hotel restaurant, which was excellent. The quality of the dishes was very good and the prices were fair, especially considering the convenience and service. The dining experience was enjoyable and the staff were attentive throughout the meal. Overall, this hotel offers great value with excellent service, comfortable accommodations, and very good food. We would definitely stay here again on our next trip through Mexico City. Highly recommended for anyone needing a convenient and comfortable airport hotel."