Villachiara Hotels

"Wonderful stay. Clean, comfortable room, nice bedding, wonderful staff. The only thing I would have is a proper fridge in the room. There is one but it is set up for the mini bar. The air conditioning was not working while I was there in April. It was rather hot in my room but I could open the window. Not sure if they turn it on later in the season. "

"Clean room and friendly staff. Breakfast was excellent! Large selection of savory and sweet with an abundance of food for every appetite and dietary restriction. Only lament (and this is on me for not reading amenities clearly) was the lack of access to an iron onsite. Otherwise excellent! Rooms are clean, minimal but comfortable. Perfect for my needs. "

"Clean room, great staff."

"All good. But the quilts are ridiculously small. I don’t quite understand why I had a quilt that was the size of a bath towel. This very much spoilt my stay somewhat!"

"My stay at this hotel was absolutely horrible. The room was not properly cleaned, and the bed was dirty, which is completely unacceptable. The customer service made things even worse — the staff were extremely rude and unprofessional, and I felt very poorly treated throughout my stay. To top it off, the breakfast was the worst I’ve ever experienced, very low quality and not worth it at all. Overall, a very disappointing experience. I would not recommend this hotel to anyone. "

"Surprisingly modern, great staff attention. Always someone on site 24/7 Amazing value for the price."

"Amazing hotel! Had a fantastic two night stay!"

"Wonderful location, staff and room. I travel often and would stay again. Beautiful, charming older building with character. Only one hiccup (the staff loved their heating). I walked in and it was about 85F. The towel warmer was broken and heated the entire room. Slept with window open so all good. They tried to fix it however I only stayed 2 nights. This didn't hurt my review because staff was so nice to help. Again great location and room."

"Friendly staff. Suite was big and nice and clean. Well located in Crema with train station and city centre within 10 minute walk. Continental breakfast selection which was tasty. Bicycle paths everywhere in Crema including straight from the hotel. Bed was large, comforable with a selection of pillows and cushions. Lots of cupboard space for clothing. Really liked my stay here. Recommended A++"