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Hotel Silken Ciudad de Vitoria

4.0 star property
Hotel in Vitoria-Gasteiz with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Hotel Silken Ciudad de Vitoria in Lovaina offers dry cleaning/laundry services and bike rentals. Guests can dine at Vitoria restaurant, enjoy coffee at the cafe, or relax in the garden. Previous guests love the high-speed WiFi and attentive staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is €65
includes taxes & fees
30 Nov - 1 Dec

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Double Room (Silken Club)

1 bedroom, down duvets, minibar, in-room safe

Club Double Room (Silken Club)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

1 bedroom, down duvets, minibar, in-room safe

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Balcony

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
Bidet
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, down duvets, minibar, in-room safe

Double Room Single Use

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Club Double Room Single Use (Silken Club)

1 bedroom, down duvets, minibar, in-room safe

Club Double Room Single Use (Silken Club)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room (extra bed for a child)

1 bedroom, down duvets, minibar, in-room safe

Standard Double Room (extra bed for a child)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

1 bedroom, down duvets, minibar, in-room safe

Double Room Single Use (Parking Included)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Double Room (Parking Included)

1 bedroom, down duvets, minibar, in-room safe

Double Room (Parking Included)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony (1 adult)

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Bidet
Separate bath and shower
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite (1 adulto)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed
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About the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

What's nearby

  • Armory Museum of Alava - 3 min walk - 0.3 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • Mendizorroza Stadium - 13 min walk - 1.1 km
  • Cathedral of Santa Maria de Vitoria - 13 min walk - 1.1 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Silken Ciudad de Vitoria - ‬1 min walk
  • ‪Restaurante KoTarro - ‬7 min walk
  • ‪Bar Manai - ‬2 min walk
  • ‪Cervecería Alemana La Cerve - ‬4 min walk

About this property

Hotel Silken Ciudad de Vitoria

Upscale hotel located in Lovaina
At Hotel Silken Ciudad de Vitoria, you can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site restaurant, Vitoria, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, a 24-hour front desk and multilingual staff
  • Meeting rooms, a vegetable garden and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 149 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 26-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and heating

Similar properties

Hallway

Hotel Sercotel Boulevard Vitoria

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very good, 468 reviews
The price is €67
includes taxes & fees
30 Nov - 1 Dec
Hotel Sercotel Boulevard Vitoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is Hotel Silken Ciudad de Vitoria pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on 30 Nov 2025 start from €64.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Silken Ciudad de Vitoria?

Self-parking is available for EUR 17 per day.

What time is check-in at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Silken Ciudad de Vitoria?

Checkout is at noon.

Where is Hotel Silken Ciudad de Vitoria located?

Located in Lovaina, this hotel is within a 10-minute walk of Florida Park, Cathedral of Mary Immaculate and Basque Parliament Building. Armory Museum of Alava and Convent of San Antonio are also within 10 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 10 minutes by foot and Vitoria-Gasteiz Station is 10 minutes.

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Reviews

Hotel Silken Ciudad de Vitoria Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 352 out of 640 reviews
Rating 8 - Good. 232 out of 640 reviews
Rating 6 - Okay. 42 out of 640 reviews
Rating 4 - Poor. 8 out of 640 reviews
Rating 2 - Terrible. 6 out of 640 reviews

Reviews

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel . Convenient parking
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stop in Vitoria

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, free upgrade.
Stayed 2 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Close to center with restaurents/tapas bar around
Stayed 4 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence in service, cleanliness and appearance
Stayed 1 night in Aug 2023

8/10 Good

BIBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in May 2024

6/10 Okay

Juan Diego

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Poor restaurant.

The hotel was in a good location. The room was good. Coffee machine no tea. Silly cups . Tiny.. no glasses just paper cup in the bathroom. Breakfast was excellent. Good choices at buffet. Evening meal was poor. Very limited menu and poor food quality. The steak was 50% grisle and fat. Very tough.. My pork rib was tiny and very tough and full of tiny bones.
Internal view
Clear tiny cups next to our own mugs.
Lounge area
Lounge area
Stayed 2 nights in Aug 2022

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Room comfort

Repeat stay - sadly also likely our last…

Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, atención, comida, habitación, atención, ubicación… todo perfecto
Stayed 2 nights in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel right in the beginning of the center of the city. Green area! Service great. All good! Recommend.
Stayed 3 nights in Nov 2025

8/10 Good

francisco

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel céntrico, comfortable y estandard. Todas las habitaciones exteriores. Con aparcamiento y una elegante cafeteria-restaurante. Limpio y de amplio vestibulo. Personal de atención estandard.
Stayed 2 nights in Nov 2025

10/10 Excellent

Idah Knowles

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

8/10 Good

Adeebur

Liked: Cleanliness
Hotel stay was average. Breakfast was a little above average - decent selection with a few hot items like vegetables. Beverage/coffee/tea area was continually very congested. Though. Pros of staying here: great location, parking easy, quiet. 1 star taken off because of breakfast, staff was neutral in terms of friendliness and approachability, and room comfort (average).
Stayed 1 night in Sep 2025

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well cared for, 10 minute walk to the historic central areas… if you are looking for late night ways it won’t be a big dinner, most places fill up at 8, and it’s just sandwiches (tostadas) in northern Spain. Easy to get your 10.000 steps per day.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Sep 2025

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025

6/10 Okay

Marie José

L’emplacement
Stayed 1 night in Aug 2025

10/10 Excellent

HELENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On apprécie le calme de cet hôtel bien qu’il soit situé en ville . Le restaurant /bar attenant est bien pratique aussi.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cerca del centro histórico
Stayed 1 night in Sep 2025

10/10 Excellent

HELENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel très bien situé en ville mais calme.
Stayed 1 night in Aug 2025

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas cómodas, habitación silenciosa, buen desayuno y muy buena sitiacion
Stayed 2 nights in Jul 2025