Vitulazio Hotels

"We stayed in the room that also included a kitchen and it was great. The location is easy to get around (though read till the end) and Giangi, the manager, was super helpful and welcoming. And as we were checking in after normal hours, he gave us very clear instructions. The breakfast was also delicious at the bakery downstairs. (Though sadly for my wife there were no gluten free options). Be aware: It is a typical Italian unit block, which has no elevator. And so we had to carry our bags up 4 flights of stairs. And finally, my last tip. If you have luggage with wheels... i would catch a taxi to the apartment, not wheel it there from the train station. (I write this from experience. The 12 minute walk from Napoli Central train station felt like a really long way!)"

"Me decepcionei bastante com o hotel. Apesar das instalações serem novas, ele se localiza no primeiro andar de um.predio muito antigo. O elevador, das vezes que tentei pegar por causa das malas, nao funcionou. Apesar do hotel ficar proximo da estacao de trem, ele fica num cruzamento de duas grandes avenidas. Ou seja, dia e noite com barulho, sobretudo buzina. Por estar numa area central, a limpeza dos arredores deixa a desejar: muito lixo espalhado na calçada e um cheiro bastante desagradavel. A recepcao só funciona presencialmente das 10h as 14h. Depois disso, so pelo whats. O serviço de limpeza foi diário, mas a troca das toalhas era um sorteio: um dia trocavam as de banho, outro as de rosto, e no.ultimo dia nao trocaram. Falta gerenciamento e supervisão. Por fim o suposto cafe da manha foi uma decepção total: um conjunto de snacks, 02 croissants e capsulas de cafe deixados de vespera pela camareira. Se o cafe é do tipo "etage" isso deve ficar claro na reserva. Inclusive reclamei para o suporte do hotels.com mas nao tive retorno. "

"We stayed in a King bed with sofa bed room. We had 4 adults sharing. The room was very clean and comfortable. The King bed was comfortable and bed sheets were soft. The sofa bed was also comfortable. The mini bar fridge was a nice addition since it was well stocked with drinks & snacks, 1st round free! Only negative about this room was the open shower. It was awkward figuring out who’s showering without someone peeking in. "

"Staff are friendly."

"Clean room Very good service at our arrival"

"Staff was courteous and room was clean"

"Beautiful hotel in downtown section of the city. Local area a bustling part of town with a wide cross-section of humanity. Very similar to lower east side of Manhattan. Front desk clerk Giovanni was excellent. Incredible full breakfast"

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"

"Left too early for breakfast. Didn’t feel like a good or clean neighborhood "