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Reviews of Hampton Inn Alexandria/Pentagon South

2.5 out of 5
Hampton Inn Alexandria/Pentagon South
4800 Leesburg Pike, Falls Church, Alexandria, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews" "
Rating 8 - Good. 263 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 9 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this property due to its proximity to Georgetown University. The commute was 15 minutes. The property itself is a little older and could use some updating, but we were satisfied with our short stay.
Stayed 1 night in Apr 2024

8/10 Good

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Pool closed, bfast ok, beds 5/10, but, it’s what you make of it!
Stayed 3 nights in Apr 2024

10/10 Excellent

sheila, powder springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to expressway & plenty of stores, bars, eating dining out choices; walkable distances.
Stayed 3 nights in Apr 2024

10/10 Excellent

Pramod, Fort Worthyt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Samrat

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location but didn't get housekeeping service when I was there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, great location and pet friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 1 night in Mar 2024
Response from Dorene on 7 Apr 2024
Thank you for passing on your comments regarding our team.Have a great day

10/10 Excellent

Alba

Business traveller
Liked: Staff & service
The area for eat breakfast is little small
Stayed 6 nights in Mar 2024
Response from Dorene on 28 Mar 2024
Thank you for being our guest. I hope your stay was enjoyable with the exception of the breakfast area.Have a wonderful day.

4/10 Poor

Corey

Stayed 4 nights in Mar 2024

2/10 Terrible

Shay

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst food breakfast service is worst as well
Stayed 2 nights in Mar 2024
Response from Dorene on 26 Mar 2024
Thank you for taking the time to complete the survey. I would like to speak with you regarding your stay and how our breakfast did not meet your expectations so that others do not have the same experience.Sincerely

10/10 Excellent

Dorine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dorene on 26 Mar 2024
Thank you for taking the time to respond to the survey, we hope you enjoyed your stay.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dorene on 26 Mar 2024
Thank you for being our guest. We hope that if you return to the area you will stay with us once again.Sincerely

10/10 Excellent

Elliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dorene on 26 Mar 2024
Thank you for taking the time to compete the survey and to let us know how were doing.Have a wonderful day.

10/10 Excellent

Khenya

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe. The staff was also friendly and my room was clean. Convenience of WiFi and breakfast on-site as well as nearby shopping centers and restaurants will have me back the next time I'm in the area. The staff was also friendly and my room was clean.
Stayed 3 nights in Feb 2024
Response from Dorene on 26 Mar 2024
Thank you for your great comments. I will pass them along to our team.Have a wonderful day.

10/10 Excellent

Manish

Liked: Staff & service, amenities, property conditions & facilities
Good place. Although the water fountain was not working, the staff provided with bottled water when required.
Stayed 3 nights in Mar 2024
Response from Dorene on 19 Mar 2024
Thank you for staying with us and your comments. I am very happy the staff was able to provide bottles of water for you.Have a great day.

10/10 Excellent

Holley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff
Stayed 1 night in Mar 2024
Response from Dorene on 19 Mar 2024
Thank you for your comments, I will pass them along to our team.Have a wonderful day.

10/10 Excellent

Charles

Stayed 1 night in Mar 2024
Response from Dorene on 2 Apr 2024
Thank you for being our guest and completing the survey. We hope to see you on a future trip to our area.

8/10 Good

Heren

Liked: Cleanliness, staff & service, property conditions & facilities
It was only ok
Stayed 1 night in Mar 2024
Response from Dorene on 7 Mar 2024
Thank you for taking the time to complete the survey. I hope if you are back in the area you will stay with us again. Thank you

6/10 Okay

Nevena

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
/
Stayed 2 nights in Mar 2024
Response from Dorene on 7 Mar 2024
Thank you for your feedback, if you have an opportunity I would like to speak with you regarding your experience and see how we may improve.

10/10 Excellent

Ranjitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dorene on 7 Mar 2024
Thank you for your comments regarding our property. I will pass them along to our team.

10/10 Excellent

Dhanwanti

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel,it was clean and very convenient.
Stayed 2 nights in Feb 2024
Response from Dorene on 2 Mar 2024
Thank you for comments. I will pass them along to our team. We hope to see you again if you return to our area.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice plece
Stayed 1 night in Feb 2024
Response from Dorene on 2 Mar 2024
Thank you for completing the survey for our property. We are glad your stay went well.If you travel back to the area we hope you will stay with us again.

10/10 Excellent

Lynda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast and 24/7 coffee
Stayed 2 nights in Feb 2024
Response from Dorene on 15 Feb 2024
Thank you for staying with us, we hope to see you if you return to the area.

10/10 Excellent

chris, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very Clean.
Stayed 2 nights in Feb 2024
Response from Dorene on 15 Feb 2024
Thank you for taking the time to complete the survey and you comments regarding our team.Have a wonderful day.

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great little hotel for our one-night stay. Very friendly staff.
Stayed 1 night in Feb 2024
Response from Dorene on 7 Feb 2024
Thank you for your comments. We hope to have you with us again.

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024
Response from Dorene on 26 Mar 2024
Thank you for staying with us, we hope to see you back with us if you return to the area.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2024
Response from Dorene on 15 Feb 2024
We are pleased your stay went well, we hope to see you if you return to the DC area.Have a great day

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dorene on 15 Feb 2024
Thankyou for taking the time to complete the survey.Have a wonderful day.

10/10 Excellent

Duronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dorene on 15 Feb 2024
Thank you for taking the time to complete the survey. We hope that we will see you again if your plans bring you back to our area.Have a great day

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Stayed 2 nights in Jan 2024
Response from Dorene on 15 Feb 2024
Thank you for staying with us and completing the survey. Have a great day

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful , attentive and professional. Kiara , the rep at the front desk was compassionate and helpful.
Stayed 4 nights in Jan 2024
Response from Dorene on 15 Feb 2024
Thank you for completing the survey and your comments regarding our team. I will pass them along.Have a nice day

10/10 Excellent

Raja

Stayed 1 night in Jan 2024
Response from Dorene on 15 Feb 2024
Thank you for selecting our Hampton for your travels. We hope to see you again.Have a wonderful day

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Dorene on 15 Feb 2024
Thank you for completing the survey. Hope your time in the area went well.Have a great day

10/10 Excellent

Misuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dorene on 15 Feb 2024
Thank you for completing the survey. We glad your trip went well.Have a wonderful day

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people, clean hotel!
Staff attentive to detail, cleanliness and comfort.
Stayed 5 nights in Dec 2023
Response from Dorene on 15 Feb 2024
Thank you for completing the survey, I will pass along your comments to our team.Have a great day.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the quickest, most seamless check-in I've ever had at a hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Carl, West Newton

Stayed 4 nights in Nov 2023

10/10 Excellent

Shayama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing . We stay here every time we come to DC.
Stayed 2 nights in Nov 2023
Response from Hampton Inn Alexandria/Pentagon South on 30 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Kamila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. A lot of restaurants and stores nearby.
Response from Hampton Inn Alexandria/Pentagon South on 30 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Narendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean
Stayed 2 nights in Nov 2023
Response from Hampton Inn Alexandria/Pentagon South on 27 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
We have stayed here several times before.
Stayed 2 nights in Nov 2023
Response from Hampton Inn Alexandria/Pentagon South on 6 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn Alexandria/Pentagon South on 6 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable.
Stayed 4 nights in Oct 2023
Response from Hampton Inn Alexandria/Pentagon South on 6 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Jessicca

Liked: Cleanliness, staff & service, room comfort
Perfect
Dont let the negative reviews put you off. We were very happy with this hotel. Everyone was super friendly and helpful. Everything was nice and clean. We stayed with our dog, and it was perfect. The staff is great. The breakfast is good. I was very happy. Would definitely stay again
Stayed 2 nights in Oct 2023
Response from Hampton Inn Alexandria/Pentagon South on 6 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Sue

Stayed 4 nights in Oct 2023
Response from Hampton Inn Alexandria/Pentagon South on 27 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Chakradhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hampton Inn Alexandria/Pentagon South on 18 Oct 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in on 12th October and checked out on 15th October. The Check in experience was good and quick. The room was clean and the linen was also clean. The towels were stacked in the bathroom and they were clean. We had breakfast on the 3 days and the items were fresh, tasty and good choices. The Hotel employees at the reception were excellent and served with a smile. Zaire in particular at the font desk was willing to assist for any request. We had requested for a delayed check out and this request was granted without any fuss. A few suggestions : (1) The bathroom towels are stacked on the wooden shelf on top of the toilet bowl. This may need to be changed. (2) The rooms with Double King size beds should be a little larger (3) The AC/Heating unit in the room tends to get a little noisy. (4) Smaller pillows should also be placed in the room All in all, the stay was excellent and I would recommend this property
Stayed 3 nights in Oct 2023
Response from Hampton Inn Alexandria/Pentagon South on 18 Oct 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

8/10 Good

Silverio

Stayed 6 nights in Oct 2023
Response from Hampton Inn Alexandria/Pentagon South on 6 Nov 2023
We greatly appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2023

10/10 Excellent

Ashish

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Mar 2023