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The staff was very understanding of our need, we arrive earlier and we were happy to check-in at that time, specialy since we were traveling with kids, I'm really grateful that was posible.
Thank you
GLADYS
Stayed 2 nights in Apr 2024
Response from Atif on 3 May 2024
We are glad that you enjoyed your stay with us, and thank you for your feedback!
the indoor pool was so cold no one could use it and this was the reason we picked this hotel very disappointing. Staff wasn't even so concern when I pointed this out. Basically ignored me when I was talking to her too busy reading something behind the desk.
Gail
Stayed 1 night in Apr 2024
Response from Atif on 3 May 2024
Thank you forr your feedback
6/10 Okay
Milagros
Travelled with family
1 May 2024
The hotel did not honor our reservation for a double room despite having told us that we would be moved to the requested room the day following our arrival. Sofa bed in the king room was extremely uncomfortable and the springs were coming through the “mattress”. The air conditioning in the room felt like we were in a wind tunnel the entire time with no way to adjust it - had to stuff a towel in the vent. The pool wreaked of chlorine and the breakfast was cold and not a good selection. Lastly, the onsite valet parking was an outrageous $50 a day. The area was decent just incredibly overpriced and full of trendy spots.
Milagros
Stayed 3 nights in Apr 2024
Response from Atif on 1 May 2024
We apologize for the inconvenience and sorry that we could not accommodate the desired room type. We hope that you will enjoy on your next stay with us and we will ensure that you get the best room type.
4/10 Poor
jayesh
Travelled with family
30 Apr 2024
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
It was terrible experience ever, staff are so rude and don’t have any idea about room. I get 4 pm check in.
In the check in instruction that checking time 3 pm. Even after I wait 1 hour. I definitely not recommend.
jayesh
Stayed 1 night in Apr 2024
Response from Atif on 30 Apr 2024
We apologize for the inconvenience, and thank you for your feedback.
6/10 Okay
Kazutoyo
29 Apr 2024
Liked: Cleanliness
Pool water is so cold. Ice water.
Kazutoyo
Stayed 1 night in Apr 2024
Response from Atif on 30 Apr 2024
I apologize for the inconvenience, and we are working on resolving this issue. Thank you for your feedback.
I liked the hotel . I went to my family and dog. The breakfast was delicious.
Francisco
Stayed 1 night in Apr 2024
Response from Atif on 21 Apr 2024
We are glad that you enjoyed your stay with us and thank you for your feedback
6/10 Okay
Pamela
Travelled with family
21 Apr 2024
I liked the location. I experienced a check in issue with this hotel front desk staff due to their lack of communication with Expedia their booking agency.
This property was the perfect location for me. It was clean, the breakfast was awesome. The staff friendly. Getting to the airport in the morning was quick and easy. Plenty of dining options in walking distance. I didn't give a perfect for the "area around the property" because you can't control the common element anywhere in DC but I didn't feel unsafe at anytime. I will definitely stay here again when traveling for work.
Catherine
Stayed 3 nights in Apr 2024
Response from Atif on 16 Apr 2024
We are glad that enjoy your stay with us and thank you for your feedback.
Great location close to Georgetown and foggy bottom metro station. clean and very friendly staff.
john
Stayed 4 nights in Apr 2024
Response from Atif on 11 Apr 2024
We are glad that you enjoyed your stay with us and thank you for your feedback.
6/10 Okay
Joseph
Business traveller
10 Apr 2024
Liked: Cleanliness, staff & service
Average hotel. Rooms were ok. Tired. Not new for sure. Free breakfast was nice but nothing special.
Joseph
Stayed 4 nights in Apr 2024
Response from Atif on 13 Apr 2024
Thank you for your feedback
6/10 Okay
Peter, Lynchburg
Travelled with family
8 Apr 2024
Liked: Cleanliness
Disliked: Amenities
It's ok but nothing special. A/C unit EXTREMELY loud. Lots of noise outside in the morning, maybe trash getting picked up? No in-house dining, breakfast very mediocre, typical hotel breakfast food. Indoor pool that seems to have no heat, as it was very cold! And of course, outrageous parking charges, which may be true of all the hotels in the area.
Peter
Stayed 3 nights in Apr 2024
Response from Atif on 10 Apr 2024
We apologize for the inconvenience and we will have our engineering team look into this. Thank you for your feedback.
10/10 Excellent
EDWARD
7 Apr 2024
EDWARD
Stayed 3 nights in Apr 2024
Response from Atif on 30 Apr 2024
Thankyou for your feedback.
8/10 Good
Erika
Travelled with family
5 Apr 2024
What I did not like and got me by surprise is that I had to pay $50 per night for parking on top of the nightly stay charge.
Erika
Stayed 1 night in Mar 2024
Response from Atif on 6 Apr 2024
Thank you for your feedback.
8/10 Good
Emmanuella
5 Apr 2024
Emmanuella
Stayed 2 nights in Feb 2024
Response from Atif on 6 Apr 2024
We are glad that you enjoyed your stay and thank you for your feedback.
Maid service failed to clean the room 2 days out of a 6-day stay.
Enrique
Stayed 6 nights in Mar 2024
Response from Atif on 6 Apr 2024
We apologize for the inconvenience and thank you for your feedback.
6/10 Okay
keith
Travelled with family
30 Mar 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was fine but we had a reservations for 2 queen room. 2 of them got one with a king size. Also the toilet was broken and we called and an hour ltaer had to call again. Theb the guy came to fix the door to the bathroom. Not the toilet. So fibally after 2 hours it was fixed
This is a great place to stay. We needed a room for 5 (3 adults and 2 kids) and the room did not disappoint. About a 7 min walk to the metro. Great dining options around the hotel. The only drawbacks are that the indoor pool isn’t heated so my kids froze a bit and there is no dedicated parking for the hotel. Other than that, it was a great stay.
Kate
Stayed 2 nights in Mar 2024
Response from Atif on 30 Mar 2024
We are glad that you enjoyed your stay with us and thank you for your feedback
Nice hotel! The only thing was that I had booked a queen doble bed and they gave me a king bed and sofa bed for the first night since they were fully booked for the first night. They were able to give me the room I booked and upgraded to a view room for the other two nights!
Sandra
Stayed 3 nights in Mar 2024
Response from Atif on 27 Mar 2024
We are glad that you enjoyed your stay with us and thank you for your feedback.
Here with kids while in DC. Professional and kind chexk in experience. Clean property, breakfast was excellent. There were a lot of people eating but they kept the food supplied.
Parking, like the rest of DC, can be a headache. There is valet service which is more pricy than self parking but obviously easy. I tried to book a space through Spothero but that garage was closed when we arrived so we ended up finding another garage. There is a garage right next to the hotel but it doesn't take larger vehicles. But the one we found was just around the corner so not a bad deal.
Keith
Stayed 1 night in Mar 2024
Response from Atif on 27 Mar 2024
We are glad that you enjoyed your stay with us and Thank you for your feedback.
10/10 Excellent
Jefferson
Travelled with family, Travelled with family and small children
Great hotel to stay for kids. Pool amenities were great. I highly recommend staying here if you are in DC. Walkable to all the museums, subway is close by and the staff are great.
Faye
Stayed 4 nights in Mar 2024
Response from Atif on 18 Mar 2024
We are glad that you enjoyed your stay with us and thank you for your feedback.
This hotel exceeded our expectations in every way possible. Very comfortable beds and clean rooms. Friendly staff who extended our checkout till 3 pm! Breakfast, which was included, was really good quality. Tatte bakery was next door. It is walkable to most places around. We didn’t use the valet parking and chose to find street parking or parking garage on Spot Hero, which costs much less than the $50 tax and tip that the hotel parking charges. It just takes a bit of effort and moving the car at certain times, such as the rush hour in DC. But if you want to pay that much, the valet would be much more convenient. We had our dog with us and didn’t face any problems. They charged a one-time $75 pet fee for a 4-night stay.
Deniz
Stayed 4 nights in Mar 2024
Response from Atif on 13 Mar 2024
We are glad that you enjoyed your stay with us and we look forward to seeing you again in the near future!
10/10 Excellent
matthew
11 Mar 2024
matthew
Stayed 2 nights in Mar 2024
Response from Atif on 2 Apr 2024
We are glad that you enjoyed your stay with us and thank you for your feedback
The service in the afternoon was rude. My room was 80 degrees and I had to ask for help to cool the room 4 times. Finally got someone only to have to move to another room. I saw other hotels surrounding this one that looked much cleaner and nice.
Emily
Response from Atif on 4 Mar 2024
Emily, we apologize for the inconvenience and we will look into AC issue
Room and staff very nice. Walk to stores and food close by felt safe.
Christa
Stayed 1 night in Feb 2024
Response from Atif on 29 Feb 2024
We are glad that you enjoyed your stay with us. Thank you for your feedback.
8/10 Good
Melissa
Travelled with partner
25 Feb 2024
Liked: Cleanliness, staff & service, amenities
Overall comfortable stay. Positives: Typical hotel stay, convenience, safe, and many walkable options. Negatives: blanket was torn and had stain. They brought 2nd blanket up and that was also torn. Thin walls. Overall good stay.
Melissa
Stayed 2 nights in Feb 2024
Response from Atif on 25 Feb 2024
Thank you for your feedback.
8/10 Good
Yat Mon
25 Feb 2024
Liked: Cleanliness
Yat Mon
Stayed 4 nights in Feb 2024
Response from Atif on 27 Feb 2024
We are glad that you enjoyed your stay with us. Thank you for your feedback