Watergate Complex

Property is clean but well overdue for updates. The room was old and dated. It had a broken bathroom vanity and our AC was barely working. AC required multiple resets to get it to blow cold air, it was extremely loud when it turned on, and required to be reset multiple times throughout our 3 nights there. When informed of the poorly working AC, staff offered very minimal solutions. No on was on site to fix the issue, no room change offered and no compensation offered. No follow up was done with us to ensure that the issue had been fixed after we informed them we were able to reset our AC ourselves. Would definitely not stay again.

It was clean, and quiet. The staff were helpful and friendly. I liked the location because it was a few blocks from the national mall and restaurants. The only thing I recommend the hotel to do is to lower the beds in the ADA room because it was too high. Other than that it was a GREAT experience!

Absolutely beautiful hotel!! The staff was so helpful and accommodating. Will return to stay again and dine at the restaurant Dogon, the food and service was superb