"The hotel was very clean, warm and comfortable. I spoke to many staff members during the stay and everyone was completely helpful, friendly and had time for a conversation. I was fortunate to get a room with an amazing view of Wells Cathedral. It was an ideal location. The hotel description on the booking site was accurate and the hotel sent additional reminder emails regarding parking and the hotel’s unique stairs. So there were no surprises. I felt fortunate to have stayed in such an...
"The hotel was very clean, warm and comfortable. I spoke to many staff members during the stay and everyone was completely helpful, friendly and had time for a conversation. I was fortunate to get a room with an amazing view of Wells Cathedral. It was an ideal location. The hotel description on the booking site was accurate and the hotel sent additional reminder emails regarding parking and the hotel’s unique stairs. So there were no surprises. I felt fortunate to have stayed in such an...
"Stayed at the Fox and Goose for 5 days. Looked after by the staff at all times. Very comfortable room which was serviced daily. The food was excellent with good sized meals which were served by very pleasant staff. Will definitely stay there again."
"Stayed at the Fox and Goose for 5 days. Looked after by the staff at all times. Very comfortable room which was serviced daily. The food was excellent with good sized meals which were served by very pleasant staff. Will definitely stay there again."
"This place has been transformed from a house into a 10 room guest house but with virtually no health and safety measures in place or faulty/unusable ones.
The rooms, themselves, are ok but small but, again, no PAT Testing done, no fire exits highlighted etc.
The showers are filthy and poorly maintained (more water comes out of the hose than reaches the head).
All in all avoid at all costs.
Fire doors are wedged open and the only fire blanket is very high up."
"This place has been transformed from a house into a 10 room guest house but with virtually no health and safety measures in place or faulty/unusable ones.
The rooms, themselves, are ok but small but, again, no PAT Testing done, no fire exits highlighted etc.
The showers are filthy and poorly maintained (more water comes out of the hose than reaches the head).
All in all avoid at all costs.
Fire doors are wedged open and the only fire blanket is very high up."
"It's all self check in so you can arrive out of hours which was great for us. The room was clean and there are tea making facilities. Overall we had a good stay although the people upstairs were noisy from about 5am.."
"It's all self check in so you can arrive out of hours which was great for us. The room was clean and there are tea making facilities. Overall we had a good stay although the people upstairs were noisy from about 5am.."
"Second time staying here. Expensive, and both breakfast and parking cost extra. Breakfast was good, but not excellent like some other stays we had on this trip. Parking is tight but doable. The Plate restaurant next door is very good for dinner. "
"Second time staying here. Expensive, and both breakfast and parking cost extra. Breakfast was good, but not excellent like some other stays we had on this trip. Parking is tight but doable. The Plate restaurant next door is very good for dinner. "
"Wonderful B&B, can’t recommend highly enough. Spotlessly clean and comfortable, Breakfast was superb, and cooked to order. Toni was a fantastic host. We loved the home made cake left in our room, this is a real gem of a place with the added bonus of parking, and we would definitely like to return again. "
"Wonderful B&B, can’t recommend highly enough. Spotlessly clean and comfortable, Breakfast was superb, and cooked to order. Toni was a fantastic host. We loved the home made cake left in our room, this is a real gem of a place with the added bonus of parking, and we would definitely like to return again. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We stayed at this hotel twice during our trip because it had been recommended by a Bristol local. When we later described our first room to them, they were horrified and apologized for suggesting it.
Our first stay started with what I can only describe as the hotel's version of a welcome drink: a full beer left behind by the previous guest. Not an empty bottle hidden somewhere—a full beer sitting in the room when we arrived.
The window sill was filthy, the view consisted of rooftop air-conditioning units and a piss bottle, and one of the hotel's two elevators was out of service. The remaining elevator was frequently occupied by housekeeping staff moving large trolleys between floors, making waits even longer.
We reported the issues to the front desk and later through Expedia. Based on the condition of the room, we asked to cancel a second stay scheduled a few days later. The hotel refused despite receiving details of the complaint and photographic evidence.
To their credit, they moved us to a larger preferred room for the second stay. It was cleaner, but still tired and worn, with stained carpets and obvious signs of deferred maintenance.
Hotels make mistakes. What disappointed us was the response. The hotel acknowledged the complaint, documented the evidence, and still offered no refund, credit, or goodwill gesture.
Bristol is a fantastic city with no shortage of places to stay. If we return, we’ll be trying one of the others."
"Fantastic stay, friendly and helpful staff, lovely hotel atmosphere and decor, spacious room and great breakfast, plus only a short walk from the station."
"Stayed 1 night while visiting family in the area. Very clean bedroom & bathroom, comfortable bed & appreciated the quality hairdryer & straighteners
Not a fan of the boiling water on tap in the corridor. Would much prefer a kettle in the room & the privacy to make a hot drink at any time of day or night. Didn't appreciate having to get dressed at 3am to go out into the corridor for boiling water to make a drink 😕"
"The Gainsborough is a fantastic hotel and we thoroughly enjoyed our stay. It's location is perfect for the Roman Baths, Abbey and all the other sights.
Parking is in a small private car park next to the college so make sure you drop off your luggage at the hotel and speak to concierge who will help you with parking.
Check In was simple and we were greeted by friendly staff. Every member of staff we came across including the cleaners were super friendly.
Our room was spotless and a good size. I booked a deluxe twin and I will miss that bed. It was super comfy and we had a great nights sleep. Due to in room telephone being down, the minibar was complimentary which was great. Soft drinks and water which for us was perfect. The bathroom was clean and tidy.
There are plenty of facilities on site which unfortunately I didn't have time to make use of so that's my reason for planning another stay at this wonderful hotel in the not too distant future. I'd highly recommend anyone thinking of visiting bath to stay at this hotel, you won't be disappointed."
"Great location, however the idea of being awoken earlier than anticipated by faulty air conditioning. This triggered the in room gas leak detection alarm, which the on site staff responded to quickly by turning the air conditioning unit off. Silenced the alarm, but turned a/c off, and we were the up w hours earlier than anticipated for early departure, which was the reason for staying close by.
Appreciate these things happen and grateful for alarm, however presume ac had not been serviced."
"Check in was not very good. Hotel is not very visible and I could not find any big boards outside either.
After 30min of wandering around the hotel and asking quote a few people, I managed to find the hotel.
But after that, stay was perfect. Reception staff was helpful, it's a clean hotel with big size rooms and modern looking toilets "