New York Hotel Guide - West 186th Street Basketball Court hotels in New York, United States of America.

"We needed a hotel near Columbia Univ. and were very disappointed with our stay at this hotel. We had 2 rooms which were very expensive especially since this has a 4 star rating. If we needed to use a microwave it was located on a different floor but at least there was no charge. If we needed a small refrigerator (an additional charge) they also were on a different floor. One room didn't have a closet, only one rod perpendicular to the wall with a few hangers in the bathroom. The concrete looking floor had stains all over and no carpet whatsoever in one room. Just a runner at the foot of the bed in the other. The corners were full of lint and cobwebs behind the curtains on the window sills. The restaurant was very expensive with not a very varied choice on the menu, especially for teens and children. We will never stay there again or recommend it. However, staff was very nice."

"The room was okay. Stains on the carpet but no big deal. I stayed at this hotel last month and had a great experience, this time was the complete opposite. Between contacting the hotel directly and Hilton customer service, I was told I did not have a reservation although I had a reservation number from experian and the customer service rep was playing a whole guessing game with me and telling me I did not book it through Expedia . Then I’m transferred to so many different representatives and no one could help me to the point I would get transferred to someone else mid convo and back to the front desk who hung up on me cause he was too busy. "

"Very nice experience"

"Perfect"

"Nice hotel with large rooms. Decent breakfast included in room rate. Quiet. Only downside is the location. It’s sketchy, dirty and homeless and drug addicts everywhere. It’s a 4 min walk to subway to everything NYC has to offer. Never felt threatened just stating facts."

"The location was excellent. the room was good. the building is just old. But for an old building, it was adequate. Since the cost was relatively low, I did not have very high expectations. It was clean and functional - and that was what I was seeking."

"I was disappointed with my stay at this hotel. The room felt very outdated, and the carpet was visibly dirty with numerous stains. Additionally, there was noticeable damage in the bathroom, including a missing chunk of tile. The photos online made the hotel appear much more updated and well-maintained than what we experienced in person. On our second night, the room directly across from us (Room 406 and the fourth floor lobby by the elevators) hosted a very loud party that continued well past 11:00 PM. I initially attempted to contact the front desk using the room phone, but it was not functioning. I then called from my personal phone, but the call was disconnected. I ultimately went to the front desk in person to file a noise complaint; however, no action appeared to be taken, and the disturbance continued until approximately 3:00 AM. Staff were friendly, but the condition of the room and the lack of response to a significant noise issue made for a frustrating experience."

"Excellent kind staff! Clean room, great breakfast and perfect location."

"Free parking it was good for what I needed"