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The Surrey

3.5 star property
Comfortable spa hotel, walk to Central Park

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The Surrey

Photo gallery for The Surrey

Balcony
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Private kitchen
Interior detail

Overview of The Surrey

9.2

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Parking available
  • Free WiFi
  • Gym

Explore the area

20 East 76th Street, New York, NY, 10021
  • Popular LocationCentral Park4 min walk
  • Popular LocationMetropolitan Museum of Art6 min walk
  • Popular LocationTimes Square4 min drive
  • AirportNew York, NY (NYS-Skyports Seaplane Base)14 min drive
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About the area

New York

The Surrey is located in Manhattan, a neighbourhood in New York, and is near a metro station and in a regional park. Times Square and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Bryant Park. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Yankee Stadium.

What's nearby

  • Central Park - 4 min walk
  • Metropolitan Museum of Art - 6 min walk
  • Broadway - 4 min drive
  • Times Square - 4 min drive
  • Rockefeller Center - 4 min drive

Getting around

  • New York Harlem 125th St. Station - 5 min drive
  • 77 St. Station (Lexington Av.) - 5 min walk
  • New York, NY (NYS-Skyports Seaplane Base) - 14 min drive

Restaurants

  • Ralph's Coffee - 5 min walk
  • Dunkin' - 5 min walk
  • Pick A Bagel - 5 min walk
  • The Kerbs Boathouse - 5 min walk
  • Tamam - 6 min walk

About this property

The Surrey

Boutique hotel near Central Park
The Surrey is located close to Metropolitan Museum of Art, and provides a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a body treatment, a massage or a detox wrap at Cornelia Spa, the on-site spa. The on-site restaurant, Cafe Boulud, features French cuisine and brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), valet parking (surcharge) and express check-out
  • A lift, concierge services and tour/ticket information
  • A front desk safe, meeting rooms and massage treatment rooms
Room features
All 189 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 37-inch LCD TVs with premium channels
  • Free infant beds, heating and daily housekeeping

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Valet parking on site (USD 75 per night)

Food and drink

  • Daily continental breakfast available 7 AM–10 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar Pleiades
  • Cafe Boulud

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • Art Deco architecture
  • Building
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 29 per person
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Guests under 16 years old are not allowed in the health club or fitness facility
Guests under 15 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Surrey
Surrey Hotel
Surrey Hotel New York
Surrey New York
Surrey Hotel New York City
Surrey New York City
Surrey Suite Hotel
The Surrey Hotel New York City
The Surrey Hotel
The Surrey New York
The Surrey Hotel New York

Frequently asked questions

Is The Surrey pet-friendly?

Yes, The Surrey allows pets (limit 2 total). There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Surrey?

Valet parking is available for USD 75 per night.

What time is check-in at The Surrey?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Surrey?

Checkout is at noon.

Where is The Surrey located?

Located in Manhattan, this spa hotel is within a 10-minute walk of Central Park and Metropolitan Museum of Art. Broadway and Rockefeller Center are also within 2 miles (3 km). 77 St. Station (Lexington Av.) is 5 minutes by foot and 68 St. - Hunter College Station is 12 minutes.

The Surrey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1000 reviews" "
Rating 8 - Good. 179 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Although the hotel is extremely well located and the room sizes are great, it needs love & a good update. Rooms have objects that are "semi-broken" (like a lamp) and water damage (in the ceiling). After the entrance there is a "lounging" area with tables, were bubbles are present from the wall paper. But the worse part is the fact that staff does not care about you. I cannot count the number fo times I had to open the front door and the door to the street (two heavy doors) in the 6 days I was there. The receptionists are always talking to each other and ignore guests passing by. This is such an iconic hotel, how can manage let this happen?
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. Beautiful hotel. Staff lovely. Location is ideal if you want to be uptown.
Stayed 5 nights in Feb 2020

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you love the UES you will love The Surrey
A great location for shopping and eating. Not great if your business is mostly on the West Side.
Stayed 4 nights in Feb 2020

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the rooms are comfortable. The staff are helpful and friendly, go out of their way to provide good service. Definitely would go back.
Stayed 2 nights in Feb 2020

8/10 Good

R, Massachusetts

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, value for what you receive as a guest could be better. Our bathroom had a window which is a plus for me personally and our room had excellent view to Madison Ave and the City. Some of the staff were polite and welcoming although this was not universal. At the time of check in, we were sent to a room which was not ready and filled with tobacco smell (it’s a nonsmoking hotel and obviously I don’t blame the hotel management for this), which has happened to me before in different ways, although the issue was addressed with some degree of nonchalance on behalf of the staff which was a little unexpected given the price level of this hotel. On average I stay in various 4 and 5 star hotels in the City twice a month and although incidents like this have happened to me in the past, they were handled much more tactfully.
Stayed 2 nights in Feb 2020

8/10 Good

Bill_R, Wilmington, DE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is a matter of personal taste, so not necessarily one that would be shared by other guests. I like a firm mattress, and the mattress in our room was rather soft. My wife in particular did not sleep well for the two nights we stayed for that reason. But again, all a matter of individual taste, and otherwise the hotel was exemplary in every respect.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and style is amazing. The location is perfect next to the park - with great cafes and restaurants around every corner.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was way too long. Way. To. Long. 20 minutes with the receptionist
Stayed 1 night in Feb 2020