Roatan Hotel Guide - West Bay Mall hotels in Roatan, Honduras.

"I loved everything! The place is clean, new, the staff are nice, it’s close to the beach, safe, and near restaurants. I highly recommend it. it’s excellent👍👍👍"

"The staff was provided excellent service. The food was fresh and very good. "

"Everything is amazing. The location and hotel is beautiful. The staff is incredibly friendly. Special mentions to Mario, he will help you with everything around the hotel! Resolves anything immediately and the most friendly person. All the kitchen staff and people in the dining room! All of them! Chef is great and a lot of food options. From the bar: William! What a great guy always with a smile. Jose Luis, Roger, Damara, such friendly and nice people!!! Carlos and Wilmer who help you with the chairs and umbrellas thanks!! Also Carlos internal security, also defends marine life and makes sure all tourists respect the sea and its animals, what a blessing for this hotel to have him. Front desk is the only place where you are not greeted or treated very kindly, most of these girls have attitude. I had a question and went to front desk and instead of resolving the issue, they were giving me more issues and were really rude, I had to stop them immediately I guess they forget that they are not doing you a favor, you pay to be there! The only 2 people in front desk who are nice are Stefany and victor. Other than that, I stay in this place 3-4 times a year but next time will think about because of the issues with the people in front desk "

"De fácil acceso"

"Pros: superb location, hotel amenities, rooms are comfortable, service is good, beach is great, pool is big enough to be comfortably enjoyed, breakfast has good variety! Cons: food needs to improve and the cocktails as well! Both things were a bit disappointing… ceviche, empanadas, margaritas, burgers, mules, fish, etc…"

"The staff was truly superb, they went above and beyond to make me feel comfortable. They were always attentive to my needs. They all knew and called me by name. They really make you feel welcome. I look forward to staying here again. I can’t stress enough how great this trip was as a solo traveler because of the staff at Naboo. "

"This is wonderful for what it is, a rustic beach stay. Pros: The location is amazing. The staff were amazing! Loved to secluded feel and enjoyed the hammocks and watching the humming birds. Walk to everything in just a few minutes. What it is not: This is not a resort with luxury linens and a polished feel. Think of your great uncles old and comfy summer cabin, the sink maybe chipped, there’s no tvs and it’s just basic accommodations. With all that we loved it! My teen boys said they would stay there over a posh resort any day and I agree. "

"Oo"

"Amazing!"