West Lake Hotels

"Clean, great staff and good price."

"Breakfast menu was amazing. Staff at restaurant were wonderful. Issues. Room was ridiculously small. Shower head did not work properly. Had to ask for another towel even though we had booked for 3 people. Had to ask twice. When we called after 7 pm for something there was no one at the front desk. We were put to the bar and the item never showed up. This should be a 24 hour service. Not having to wait til staff at the bar have time. Beds were very uncomfortable. Our view was the hardware store across the street even though they were far from full Thankfully the people were wonderful "

"Such an adorable place. So clean and hosts were so responsive and accommodating. Was very happy with my experience and would highly recommend "

"Everything is easy, comfortable and convenient."

"The staff were so warm and accomodating, both in the receiving and restaurant! We love the delicious and huge servings of food! Our kids had a grand time! The view was fantastic and it’s just a few minutes walk to the city street filled great stores! PLUS, I accidentally left my belt bag with my wallet in it outside and the staff was able to return it to our room! We couldn’t thank then enough! Our stay was memorable because of such awesome people! We will surely return here soon! Thank youuuu, everyone!❤️❤️❤️❤️"

"Property condition is suboptimal. Cleanliness is also suboptimal - dirty floor (our feet get black without having shoes on). shower is not cleaned thoroughly - dirt coming from everywhere once you try to move the shower head. Bedroom is cold without the heater."

"run down elevator broken nice setting but hotel poor"

"Great spot for anyone visiting PEC"

"Pictures don’t match reality or even come close. Restaurant was closed with no notice for renovations. Partial and limited menu and hours offered through the back of a secondary hall building. Rooms are very outdated. Animal hair embedded in the carpet. No amenities at all. Will not be back."