West Monroe Hotels

"The hotel is under construction so it's looks a wreck from the lobby, but I was on the 3rd floor and the room was surprisingly clean and nice. It's a good deal for a 2.5 star."

"Our room was clean but the pull out couch was old ripped and stained. The bedding they gave us for the pullout couch was also stained. Hard to put one of my kids there to sleep. The staff were kind and helpful. I left something in the room and didn’t realize till we checked out. They were quick to help me get my forgotten items. The breakfast was all carbs and left something to be desired. Overall, I wouldn’t stay here again, it wasn’t worth the price we paid."

"Room was clean but property smells and feels like an old property. Breakfast personnel not too prepared for the job. Lots of people upset for waiting 15+ min for coffee pot to be refilled. Not much variety either. Room prices way too high for the hotel quality. "

"The room was partially remodeled Bathroom was old. Building is under construction and workers walking the hall outside the room. Did not like opening the door and seeing workers traipsing thru the hallways. The air conditioning was horrible!!!! Temp in room as low as could go and heat was coming out the vents!!! We had to go outside to cool down. We had No staff complaints. Breakfast was as expected."

"Very loud. Rooms echo. People running down halls, talking loudly and a car in the lot kept honking and honking and honking. Place has on overall odor; not a good or bad odor, but the odor of like a family’s home. Not what a hotel should smell like though. "

"No blow dryer. I was told some of the rooms had them, but unfortunately not mine. Front desk not at all helpful."

"We only had one roll of toilet paper and one small trash bag, we had to buy hand soap, and cleaning is biweekly so there was no housekeeping while we were there."

"Nice breakfast included with our stay, friendly staff, and clean room!"

"We had a very complicated check in with 6 reservations spread out over 4 days and Clive streamlined the process making it seem less for our family. Thanks so much for making something complicated very easy for us."