Macclesfield Hotel Guide - West Park Museum hotels in Macclesfield, United Kingdom.

"Really clean rooms and all the staff were super friendly and helpful. "

"Positives - beautiful hotel in great grounds. Had tea in the restaurant which was very good. Bed was huge. Negatives - couldn't get bath to work and my wife was kept awake during the night by noise in room next door. Use of the spa was £20 per person (which I was willing to pay) but was then told we couldn't use it until 5pm. We'd arrived at 3pm with plan to go in spa before our friends arrived later. "

"room was not cleaned. The bed was left dirty from the previous occupant, a sanitary wrapper was on the bed, toilet was soiled, wet towels on the bed, dirty drinks cups. No room change could be offered, I requested refund which I was told needed to come from Expedia. I have now emailed Expedia 3 times and await their verdict on whether they will refund my money. "

"Although it was clean the room that I had this time needed some upgrading, for example there was no toilet roll holder, just holes in the wall where it had been, grout was missing between the bathroom floor tiles. The walk from the car park was completely dark and uneven/potholed. That made it unsafe. However, the staff made up for the poor impression that condition of the premises. Very good breakfast and good service."

"Staff fantastic, food excellent, choice of small or Lge portions, nice & warm hotel. Very easy free parking. Will definitely stay again "

"Place smelled horrible. Bedsheets were stained. Mold all over the shared bathroom. I found a pair of used underwear beneath my mattress. The place had not been vacuumed in ages. Very shocked Expedia would allow a place like this to remain on their website. "

"Nice apartment carpark within short walk all good thanks "