Search Villas in West Phoenix

"This was one of the worst hotel stays I’ve had in a long time. Aside from the bedding being clean and for the most part, comfortable, the rest of the room was terrible. Got the room specifically for the jetted tub, which aside from the drain not even holding water, there was also a small hole in the tub that caused the water to leak into the room and soak the carpet. The room also had a shower, in which the shower head would not lock into place and would spin around spraying water everywhere when turned on. The curtain for this shower was also about 8” short, so any water sprayed in the shower went directly onto the floor in the bathroom. There were several walls that had peeling laminate or whatever other material from all the water damage and you can actually see the mildew in the wall. There were tiles that had been broken in the past and literally screwed back into place. No remotes for either tv. This was all in the second room we switched to after the first room had an extremely strong smell of weed in. The only reason I did not cancel the stay altogether was because I had been traveling across country all day and I was too exhausted to go find another hotel that late in the evening. Do not stay here, you will be disappointed. I’ve stayed at nicer motel 6’s in the middle of nowhere when road tripping."

"Beds were very small to fit 4 people comfortably. They didn’t provide a cot or anything we ended up going to Walmart for an air mattress."

"If you need a place to stay before flying out it’s perfect."

"The screws on the top hinge of the bathroom door in room 252 were coming out. This made it difficult to close the bathroom door. Also, the toilet is not properly secured to the floor. It rocks when you sit on it. The air conditioner is extremely loud and woke me up a few times during the night. I reported the bathroom door and toilet issues ti the front desk, and no person ever came to the address the issues. I attempted to get a late checkout, which normally they provide, but because this is their 'off-season" they could not accommodate me because their housekeeping staff were restricted from working overtime. The property was one of the participating hotels for people attending the Nike basketball session. I feel they should have planned for the additional guests."

"Don’t waste your money. Day one given wrong keycards to room. After standing outside with front desk on phone was told we were at wrong room. Tv in room didn’t work. In room dining did not work. Last day water was turned off on property w/o us k owing. We had no toilet or showers at 4 am to go to airport. I want a refund"

"Staff was good but hotel is clearly due for a remodel. The room didn't look anything like shown in the advertised photo. Very, very dingy and old"

"Room was small , the hours don’t coordinate well with water park and check in and only had access to one pool overall for price it wasn’t worth it ."

"Overall, the stay was relaxing but the room could use a little updating. The pool area was clean and the outside staff at the bar was great. Front desk was very helpful with checking in and out. My wife and I would stay again. Thank you"

"Took 45 minutes to check in. Needs updating. Good location"