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"Staff were incredibly helpful and friendly, and it's a nice hotel but far too warm to sleep. The first room I was given was 25 degrees when I opened the door. The staff helpfully moved me to a room on the other side which was cooler, but I struggled to sleep later as the temperature hovered around 21-22 degrees. The air conditioning is apparently 'centrally controlled' and just did not blow cool air at all."

"The hotel is great value for money and has a great gym too. Free parking and affordable drinks at the bar."

"The room is clean, quiet. It is located in convenient location, only take 5 min walk to Tudor house & Garden, Westquay mall..etc. "

"Lovely hotel with very attentive staff"

"The hotel was noisy from 08:00 on Saturday morning with what I can only assume was a spin class being taken by someone using a mega-phone..."

"We stayed Friday to Monday and upgraded to sea view. Room was great with a nice comfy bed and shower was nice too. Clean towels every day even though we didn't ask for them. Tea and coffee making facilities were also nice."

"I understand the hotel was very fine in its day, the problem seems to be that its day was a long time ago and nothing has really changed inside. Everything feels very old, and not in a charming way. It feels like the bare minimum amount of staff are in place at any one time to reduce outgoings, there was no information about how to access the pool and gym facilities, either from staff or in room info (gents changing rooms closed when I was there which added to my uncertainty). Nothing was terrible, but nothing was particularly good either"

"The staff was nice . The room was clean but no hooks for clothes and no hooks for towels in the bathroom ! The swimming pool was very small and we could not use it because was too busy . Breakfast was nice except the coffee . "

"Only stayed one night but were made most welcome by the friendly staff. Would return again."