Preferred hotels in Western United States, United States of America

"Room never got cleaned even though I made multiple calls "

"Pool is entirely too small. Too many cabanas and spots for rental use that were empty and not enough for regular lay down chairs. One guest was entirely too intoxicated making alot of guests very uncomfortable falling into them and making a scene in the pool. This went on for over an hour that we were there then she ended up puking in the pool and finally escorted out by security and staff. This should have never got to that point and she should’ve been asked to leave long before this escalated to where it did. So not happy with the set up of the pool with several empty rentals but no open chairs for regular use and puke in the pool wasn’t inviting to get back in so we left. Very disappointed. "

"I booked a casino tower and was moved to the west tower due to it being sold out, it was okay, normal room, but it smelt incredibly old for being newly renovated. We opened the drawers since we stayed a bit and it was even worse, best just dont touch anything. Overall, not bad for a cheaper spot, and the convenience of it being next to the convention center and festival grounds beats out the experience. Definetly more family friendly, not luxurious."

"Super excellent, clean and nice bed , love the place "

"The room was cleaned very time we left. Staff was great and helpful!"

"Pool area was great, nearby bus stop was very helpful, and it has a decent gym."

"Our fist time at the resort and it was hands down the best experience we have had in a long time. We loved the food, got a tattoo , went to Tailgaters and had a great time the vibe and drink and food were amazing. Also went to Moorea Beach club hands down a great time! Love chilling by the pool in a care free environment. We will be returning later this year!! Thanks again for an amazing getaway!"

"Hotel and casino was excellent! Food at Balla restaurant was delicious. Hotel room was very clean and updated. The whole hotel is gorgeous. "

"Everything was nice and clean. Enjoyed my stay."