Starwood Capital hotels in Western United States, United States of America

"Just remolded hotel "

"Everyone was helpful, room clean and comfortable."

"Check in was a disaster. 1.5 hours. "

"Parking was confusing as hell, Took over an hour to check in, there were many many confused hotel guest seeking help at check in, nobody explained the elevator system which is incredible bad system, the staff wasn’t helpful but it’s not their fault, it seems they’re used to the complete dysfunction, the entire tower shook through out our time (as elevators went up and down), the splash pad and slides were closed, the room smelled bad, we got got shocked everytime we touched metal after walking on the carpet, bed sheets/blankets reminded my of my grandmas cheap sheets when I was a kid. The garage elevators sounded like they’re ready to give out !! Never going back lol "

"Unfortunately, the pool was not open. And our non-smoking room smelled like smoke. Overall, it was a good place to stay."

"I wanna highlight some things I DID think were great: The room was clean, the staff I encountered were kind. I got a good nights sleep during my two night stay. The property itself smelled like sewage from the parking lot, and sparsely throughout district 1 main floor. The parking lot is an absolute NIGHTMARE! Hotel keys did not work to go in or out for my duration there, and I would assume many guests also had the same issue as the wait to exit their one lane (yes, one lane) parking structure took a whooping 38 mins! You’d think a Caesar’s property would have common sense to put a parking attendant to dispatch guests faster. Nope! Not the Linq. The check in process was also terrible. I used the closest set of “express” check in machines. Got a receipt, but no keys. Had to see a hotel staff member (what’s the point of an express check in if after going through, not one but two faulty machines, I still have to see a staff member?) I got a phone call from a manager (name I won’t disclose) about my initial rating about the check in process. I called him back and am still waiting on a reply. This was over 24 hours ago. I would probably never consider this hotel again for future stays, the parking situation was enough for me to never want to return. The other stuff, while bad wouldn’t have been a deal breaker. "

"Yes, breakfast was fresh. Pool was close some of the time. Staff was very helpful and nice! Security people were very good and helpful!"

"Did not stay for breakfast "

"The room was adequate and the "