Willow Street Hotels

"Small bathroom TV didn’t work Worn matress Only paper glasses Coffee maker did not work well"

"Hotel was amazing. Staff was extremely friendly and helpful. Rooms and all areas of hotel were spotless clean. Restaurant was delicious. Great atmosphere and experience. 10/10 Will definitely be back! "

"Grear"

"Nice weekend stay and no issues"

"Clean staff+"

"Stopped in quickly to the breakfast area for coffee and pastries before having to leave. The former was good, the latter somewhat stale and not very tasty. The other breakfast offerings appeared fairly mediocre. Bed was comfortable, bathroom was clean, environmental controls functioned well. Evening staff was very friendly, did not interact with the morning staff. Overall the hotel was ok, no elevator which was ok because we had only a few small items to bring in but would clearly be a challenge for others."

"Clean room and breakfast"

"Always a pleasure to stay here- amazing accomodations, and a wonderful staff. I highly recommend staying here if you are staying over in Lancaster."

"Parking was good. Our tv didn’t work. We did not know we would be on second floor. My sister was having issues. Could barely get around. In all my years of travel, your the first without an elevator. The girl at desk showed no empathy. It was too late at that point to find another place. The price was very high without any amenities. I got no receipt. Thought it was $139. It turned out $198 without an elevator or anything else. "