Indoor pool
Check availability

Reviews of Viscount Gort Hotel

3 out of 5
Viscount Gort Hotel
1670 Portage Ave, Winnipeg, MB

Reviews

7.4

Good

Rating 10 - Excellent. 318 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 98 out of 1000 reviews" "
Rating 2 - Terrible. 111 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

HAROLD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with good parking area.
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and clean
Stayed 1 night in Apr 2024

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are out dates. Knobs on bathroom door didnt fit proper. Looked as if it was broke before and they made something else, half work. Hair was still in sink and on blow dryer. Toilet had a gross ring inside it that slowly faded with use and flushing. Was extremely loud in hallways all hours.
Stayed 1 night in Apr 2024
Response from Management on 28 Apr 2024
Thank you for your feedback. We’re not sure that you actually stayed at our hotel. Our rooms are exceptionally clean and the housekeeping does an amazing job cleaning. If you ever have issues with anything that doesn’t work in your room please address it to the front desk and we will rectify as soon s possible. If you don’t let us know we cannot fix the issue. Reading a review about this is too late to help now

2/10 Terrible

andy

Disliked: Staff & service
Didn't stay there . Tried canceling room 3 days before check in due to a death in the Family. Apparently managment wouldn't allow it . I stayed there like probably over 50 times before and had canceled a couple times before without having problems .
Stayed 1 night in Apr 2024
Response from Management on 28 Apr 2024
No one contacted me or any other manager. So not sure who you actually spoke with. It is possible you booked with a no refund policy so that is something you need to speak to your 3rd party site that you booked with. Regardless who you are or how many times you have stayed, we would have done something for you but again you didn’t book with the property!

6/10 Okay

George

Liked: Cleanliness
Bathroom was small and not much vanity space. Noisy because of pool.
Stayed 2 nights in Apr 2024

4/10 Poor

D. Brent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is pretty dated, a few updates have been done but pretty rough around the edges, it was clean and served its purpose for a one night stay. We had a problem with our sink and they fixed it right away.
Stayed 1 night in Apr 2024

6/10 Okay

Runa

Liked: Staff & service
Stinky stale musty shower curtain . Not one to complain but the curtain stink. Room 211
Stayed 2 nights in Apr 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how it was peaceful
Stayed 2 nights in Apr 2024

6/10 Okay

marvin

Husband has mobility issues and we had a long walk to get to our room. As well a lot of traffic noise kept us awake most of the night.
Stayed 1 night in Apr 2024
Response from Jodi-Manager on 16 Apr 2024
You never mentioned anything at check out and we also saw you numerous times the night before and you never said anything to us.Now it is too late to help resolve.

2/10 Terrible

Mandy

Disliked: Cleanliness, staff & service, property conditions & facilities
The door looked like it was kicked in before also the bathroom door too. I almost just said screw it and got another hotel room. Stunk too
Stayed 1 night in Apr 2024
Response from Manager on 22 Apr 2024
Wow sorry. You should have let us know we could have moved you but now it’s too late to help

10/10 Excellent

Gwen, Kenora

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jodi-Manager on 16 Apr 2024
Awesome review and thank you. See you next time.

10/10 Excellent

Monica

Stayed 1 night in Mar 2024

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Richard

Stayed 1 night in Jun 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Was walkable to go anywhere
Stayed 1 night in Mar 2024

4/10 Poor

william

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in staff had no personality . Not happy people . To many smokers . The place is but ugly to dark needs updated bad. Needs better maintenance. The manager we is at fault not doing his or her job . Greet guests with a smile and a welcome to viscount court . After giving the key , ask is there anything else I can help you with how hope enjoy your stay. Aldo no handouts , brochures about the area , attractions , restaurants clod by , nothing , zero . I’ve been all over the world , The viscount court is one of three of the worst I’ve stayed at . Does not give you a welcoming feeling , didn’t even mention the bar .
Stayed 1 night in Mar 2024
Response from Management on 16 Apr 2024
Thank you so much for your feedback.

8/10 Good

Rommel E

Travelled with family
Liked: Cleanliness, staff & service
It was winter, so I wasn’t expecting to see much. Just there for a few days for my Aunt and Uncle 50th wedding vow renewal in the Ballroom. Hotel itself was ok. Bed comfortable. Complaint, I wasn’t able to shower, the day of the event. Water was not available due to water main break. But they did put out water stations for drinking water.
Response from , on 16 Apr 2024
Thank you

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
I got charged double
Stayed 1 night in Feb 2024
Response from Magager on 16 Apr 2024
You were not charged double! It is a pre authorization!

10/10 Excellent

Hartley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024
Response from Manager on 16 Apr 2024
Great review and we thank you for that. See you again

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness
Was a nice stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Alyshia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful and go above and beyond. This was our second stay, and would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel offered all that was needed. I would maybe suggest an armchair in the room.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly Food was awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Marlena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and very comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Valanne

Stayed 1 night in Jan 2024

6/10 Okay

Karen

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Manager on 21 Jan 2024
Thank you for your review

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had all that I needed for an overnight stay. Due to the high traffic area it was a bit noisy.
Stayed 1 night in Dec 2023
Response from Jodi Manager on 21 Jan 2024
Thank you for providing a review from your stay

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud noises
Bed was very hard and loud on that side of the hotel where route 90 is. Other than that great stay
Stayed 1 night in Jan 2024
Response from Jodi-Manager on 21 Jan 2024
We have many different locations of the hotel.Thank you

10/10 Excellent

Hartley

Stayed 2 nights in Dec 2023
Response from Jodi-Manager on 21 Jan 2024
AWESOME Review!Thank you!See you next time

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms out dated but clean. Beds uncomfortable, phone didn't work, they must have removed radio/clocks from rooms.
Stayed 4 nights in Dec 2023
Response from Manager on 21 Jan 2024
You can always speak to someone. Leaving a review is too late to help with any issues!

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
The building is old, could use an upgrade in the decor, beds are old and could use an upgrade soon. The rooms are poorly and sparsely decorated. The cost of the room is high compared to value of the space. Positive: staff we accommodating and helpful, the Sunday Brunch in the restaurant was very good
Stayed 1 night in Dec 2023
Response from Manager on 21 Jan 2024
Thank you for your feedback

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 21 Jan 2024
Thank you

2/10 Terrible

Martha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Construction started early in the morning and no maintenance personal to fix the toilet we were giving a plunger to do it ourselves

6/10 Okay

crystal

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We had rooms in the older part of the hotel it was very out dated rooms were clean but nothing special at all, we tried to call down to order phone and no one would answer , only the lounge was open had my daughter with me and she could not go in so I can not leave my child in to order. It’s very frustrating. Over it was not the worst hotel just not the best we have stayed at.
Stayed 1 night in Dec 2023
Response from Manager on 21 Jan 2024
Sorry you feel that way

6/10 Okay

Fredrick MWANJI, EDMONTON

Business traveller
Liked: Cleanliness, staff & service, amenities
free shuttle service to and fro the airport transportation.
Stayed 2 nights in Dec 2023
Response from Manager on 21 Jan 2024
Thank you for your review

6/10 Okay

Shannon

10/10 Excellent

ROLENE

Stayed 1 night in Dec 2023
Response from Jodi-Manager on 25 Dec 2023
Thank you so much for your review of a perfect score!We appreciate your business and hope to see you again soon. Take care

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec 23
Our stay was comfortable and quiet
Stayed 1 night in Dec 2023
Response from Jodi-Manager on 25 Dec 2023
Wonderful feedback and thank you for providing us with such a great review.Thank you for your loyalty.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jodi-Manager on 25 Dec 2023
Terrific review and thank you for sharing your experience with us. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jodi-Manager on 25 Dec 2023
What a great review and thank you for sharing your experience with us. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jodi-Manager on 21 Jan 2024
Thank you for your feedback!!!!We appreciate your business and hope to see you again soon!

10/10 Excellent

Gordon

Everything was good
Stayed 1 night in Dec 2023
Response from Jodi-Manager on 21 Jan 2024
Thank you for your review.See you again

8/10 Good

Amelia

Stayed 1 night in Dec 2023

8/10 Good

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Janet

Liked: Cleanliness, amenities
Front Desk Staff not available for early morning check out causing us to be late for airport arrival, rude and confused how to cancel hold on credit card. Left some items and been 6 hrs n still no update if they were found in the room
Stayed 4 nights in Dec 2023
Response from Manager on 16 Dec 2023
You called for an item which was lost. The staff informed you nothing was found. We have someone working 24 hours at the front desk so we are unsure what you meant when you couldn't check out early. The agent told you it would be approximately 3-5 business days for the hold to be released from your credit card. She was not rude or confused. Thank you for your review Janet!

2/10 Terrible

Raquel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Terrible called us last minute to tell us we can't pay with with a different card that the one we reserved the hotel with. Drove 9 hours and was almost with out a place to stay with my children albevause the fine print. You guys need to step you game up AWFUL AWFUL AWFUL
Stayed 2 nights in Dec 2023
Response from Management on 18 Dec 2023
Sorry we cannot hold rooms with a declined credit card. If you didn’t show up we would not be able to charged for the loss revenue on the room. Thank you for your comments though we really appreciate your feedback

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 16 Dec 2023
Thank you Kim. This is the 3rd review you have written. We are sorry you had to move to another room as you booked another room and the room you were in was not available for the 2nd night.

6/10 Okay

JEA

Disliked: Cleanliness
Floors in the room were dirty Not swept or washed
Stayed 1 night in Dec 2023
Response from Manager on 16 Dec 2023
Thank you for the comments. Unfortunately this is the season where lots of sand particles are outside and tracked into the Hotel.Our cleaners wash all floors in the Hotel daily.