Woking Hotel Guide - Hotels with Restaurant in Woking, England

"There were numerous maintenance issues in the room - broken faucetS (plural), shower door did not close, towel hook was missing, fridge did not work, issues with the TV. Bathroom was DIRTY. Toilet had not been cleaned. There was mold in the shower. We booked for 3 people (and were charged for 3 people) but we were only provided with TWO (2) towels, 2 glasses, 2 mugs, etc… The hotel was understaffed. Took 20 minutes to reach the reception! ALL of this should have been dealt with PRIOR to check-in."

"So glad we arranged the airport shuttle to pick us up when we arrived in London. The driver texted me to let us know he was at the airport. He was holding a sign with our names so we quickly identified him. The drive to the hotel was stress free. "

"Decent price for London, decent hotel"

"Great location Good size room "

"The staff is always trying to make us feel at home, worried about any needs we may have. An example of first class service"

"Last minute booking after missed connection at Heathrow. Great location close to airport on Piccadilly line with plenty of places around to eat and drink. Clean comfortable hotel."

"Good location and a comfortable room. I enjoyed my stay."

"The staff were all courteous and friendly and we were made to feel special. Nothing was too much trouble. "

"This is a beautiful hotel close to Earls Court tube making it easy to get around London. The decor is beautiful and would consider staying again in the summer as the garden is lovely. We were welcomed warmly on arrival and were delighted to receive a room upgrade snd be able to check in even though we were 4 hours before usual check in time. The room was lovely. Unfortunately we found the bed too hard for us which impacted our nights sleep but I don’t blame the hotel (everyone is different ☺️). There was some confusion about bar opening times - we were originally told it was 7-10:30pm but we later discovered it’s open all afternoon and one evening when we got back after 10:30, the bar staff kindly served us. The two bar guys were very friendly and very knowledgeable- we enjoyed their advice on Tequila. My only real area of criticism was the breakfast and the lady manager at breakfast. My first day I asked for sourdough toast and poached egg and despite the restaurant being very quiet, if was cold when it arrived. Also I ordered a flat white which I had to chase and it wasn’t brought until after I’d eaten my breakfast. Mostly though, we found the restaurant manager to be very rude. She never smiled (apart from when joking with the chef and other staff) and my husband spoke to her the second day to ask for some toast on the pass which hadn’t been delivered with his breakfast, and she looked at him and promptly turned away to greet some new guests in to the restaurant. "