Chertsey Hotel Guide. Hotels in Ottershaw, Chertsey, United Kingdom

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"The general areas in the hotel are nice and well appointed (reception, bar etc.) but the hallways desperately need the carpets replacing and the rooms are a little tired/grubby in corners. I was given an 'upgraded' room, it was on the ground floor (which is fine) however the whole length of the window was a parking space immediately outside so all I could see was a land rover and it didn't feel the most private so had to have the curtains closed the whole time. Long check in queue. Body cream in the room dispenser empty. Would prefer takeaway cups in the room or reception for coffee to go in the morning."

"Honestly, the best thing about this place is riding the Terminal 5 Heathrow Pods. Everything's very impersonal, staff are nice enough, but I felt like I had to work hard for them to notice I was even there. Everything's "Self Service". The hotel is . . . OK. Tried to eat at the restaurant, after I'd sat there & been basically ignored by the staff for 20 minutes, I got up and went to the convenience store in the lobby. (also a "self service" checkout) More about the driverless Pods: they're really cool, but if passengers are forced to share a Pod (due to demand during peak times, or because only one bay is functional, for example) the eight pound fare starts feeling like a rip-off"

"Great location Great staff Good size rooms Break had a good selection "

"Incredible staff and don’t miss the sauna and steam room! "

"Good location for flights from Terminal 4."

"The room was a little small, but nice and clean. I feel like either everyone was super quiet or the sound proofing in the hotel was very good. I didn’t hear any neighbors and slept well. Breakfast was very good, the gym is small but has a flat bench, and a couple useful machines to get a solid workout while on travel. The only thing I didn’t like was there aren’t many trash cans in the hallways and there were no wash clothes to wash your body in the shower. I guess this is an English thing but I wish I would have known that before arriving. The location is perfect, and I will likely return again in the future. "

"Clean room, small but ok, nice bathroom, quiet, great location"