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Royal Garden Hotel

Photo gallery for Royal Garden Hotel

Exterior
Deluxe Double Room, Garden View, High Floor | Premium bedding, in-room safe, desk, blackout curtains
Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Royal Garden Hotel

Royal Garden Hotel

5-star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
2-24 Kensington High Street, London, England, W8 4PT

Explore the area

  • Popular LocationKensington Palace7 min walk
  • Popular LocationHyde Park13 min walk
  • Popular LocationNatural History Museum18 min walk
  • AirportLondon (LHR-Heathrow)35 min drive

Room options

About this area

London

Royal Garden Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Kensington Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Piccadilly Circus. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Guests appreciate the hotel's location for the sightseeing.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • Kensington Gardens - 2 min walk
  • Kensington Palace - 7 min walk
  • Royal Albert Hall - 11 min walk
  • Hyde Park - 13 min walk
  • Natural History Museum - 18 min walk

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 4 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • Maggie Jones's - 3 min walk
  • The Greyhound - 3 min walk
  • Dishoom - 3 min walk
  • Grato - 4 min walk
  • Kensington Square Kitchen - 4 min walk

About this property

Royal Garden Hotel

5-star luxury hotel near Hyde Park
Located close to Kensington Palace and Buckingham Palace, Royal Garden Hotel provides a return airport shuttle, a cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a body scrub, a hot stone massage or aromatherapy. Enjoy a meal at the two on-site restaurants. Yoga classes and Pilates classes are offered at the 24-hour health club; Royal Garden Hotel also has 3 bars, a 24-hour business centre and babysitting. Stay connected with free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • Express check-out, free newspapers and a ballroom
  • Meeting rooms, concierge services and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All 394 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Designer toiletries, baths or showers and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, childcare services and coffee/tea makers

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 40 per day)
  • Valet parking on site (GBP 40 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 28 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Pilates classes
  • Spa services
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: GBP 28 per person (approximately)
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self-parking fee: GBP 40 per day
  • Valet parking fee: GBP 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Frequently asked questions

Is Royal Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at on 29 Jan 2023 start from €178.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Royal Garden Hotel?

Self-parking is available for GBP 40 per day. Valet parking is available for GBP 40 per day.

What time is check-in at Royal Garden Hotel?

Check-in is from 2:00 PM - midnight.

What time is check-out at Royal Garden Hotel?

Checkout is at noon.

Does Royal Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 85 per vehicle applies.

Where is Royal Garden Hotel located?

Located in London City Centre, this luxury hotel is within a 15-minute walk of Kensington Palace and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 3 mi (5 km). High Street Kensington Station is only a 4-minute walk and Queensway Underground Station is 13 minutes.

Can I cancel my reservation for free at Royal Garden Hotel and receive a full refund?

Yes, Royal Garden Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Garden Hotel cancellation policy on our site for more details about any exclusions or requirements.

Royal Garden Hotel Reviews

Royal Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1057 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 275 out of 1057 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 75 out of 1057 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 40 out of 1057 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 21 out of 1057 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jan 2023

10/10 Excellent

YOUNHWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
켕신턴 가든이 보이는 숙소를 찾는다면 만족하실거에요!
Stayed 1 night in Jan 2023

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay very last minute on Saturday night and it was lovely!
Stayed 1 night in Jan 2023

10/10 Excellent

Jiang-Lun

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Jan 2023

2/10 Terrible

Khadija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not deserve 4 stars hotel

2/10 Terrible

lyuben

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
AC in rooms just do not work, staff is unfriendly and not cooperative, they try to explain that you are dumb. I tried to explain that the room is too cold and want to turn the heat on, then the reception told me they understood that i want the heat turned off. they always tell you- i will come and fix it in 5 minutes and then never pick up the phone 20 minutes later. i needed to go down two times to the reception. when room was changed at 11 pm (after they told us that it was checked and ac works properly was the same thing), and this after the whole saga started at around 6 pm. the technician knew it was not working and tried to avoid my questions and request to help by saying that i need to call the reception. overall terrible experience. i booked another hotel and left at 11 pm same night. NEVER again in Royal Garden Hotel

4/10 Poor

Sudheer

Liked: Cleanliness
Disliked: Staff & service
The hotel is way past its glory days (if it ever had those). Snarly and unhelpful staff, small rooms, no lobby. More like a decent 2 star hotel in a good location.

8/10 Good

mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience

10/10 Excellent

John, Mechanicsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Room was very comfortable and clean. Lots of restaurants and shopping in the area. On major bus routes and close to central line tube.

10/10 Excellent

Roshanak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well-maintained - Lobby, corridors, and rooms. The bathroom was very comfortable and pleasantly designed for guest use. The room was a bit small for 3 adults.