4/5 Good
Grace
16 Jun 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms - clean - good location - good value
Stayed 3 nights in Feb 2020
Royal Garden Hotel
Photo gallery for Royal Garden Hotel
Overview of Royal Garden Hotel
Royal Garden Hotel
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
2-24 Kensington High Street, London, England, W8 4PT
Explore the area
- Kensington Palace7 min walk
- Hyde Park13 min walk
- Natural History Museum19 min walk
- London (LHR-Heathrow)22 min drive
Choose dates to view prices
About this area
London
Royal Garden Hotel is located in London City Centre, a neighbourhood in London, and is in the city centre and near a metro station. Kensington Palace and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Big Ben. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- Kensington Gardens - 2 min walk
- Kensington Palace - 7 min walk
- Royal Albert Hall - 11 min walk
- Hyde Park - 13 min walk
- Natural History Museum - 19 min walk
Getting around
- Kensington (Olympia) Station - 3 min drive
- High Street Kensington Station - 4 min walk
- Heathrow Airport (LHR) - 22 min drive
Restaurants
- Where to eat
- Venue 1 – Serves breakfast, lunch and dinner.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking on site (GBP 36 per day)
- Valet parking on site (GBP 36 per day)
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Breakfast available for a fee: GBP 25 per person
- 2 restaurants and 1 coffee shop/cafe
- 3 bars/lounges
- 24-hour room service
Things to do
- 24-hour health club
- Pilates classes
- Spa services
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- In-room childcare (surcharge)
- Laundry facilities
- Fridge
- Snack bar/deli
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Arabic
- Dutch
- English
- French
- German
- Italian
- Russian
- Spanish
Business services
- 24-hour business centre
- Meeting rooms
Spa
- 6 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage/treatment rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Dressing gowns
- Bathtub or shower
- Designer toiletries
- Hairdryer
- Towels
Entertainment
- Flat-screen TV
- iPod dock
- Films for purchase
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Laptop-compatible safe
- Slippers
- Turndown service
Similar properties
See similar properties
London
London City Centre
Free WiFi
Hotel
Guest rating 4+
Washer and dryer
5 star
Family-friendly
Policies
Check-in
Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
This property is closed from 25 March 2020 to 31 March 2022 (dates subject to change).
The property will be renovating from 1 April 2022 to 31 July 2022 (completion date subject to change). The following areas are affected:
- Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: GBP 50.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for English breakfast: GBP 25 per person (approximately)
- Airport shuttle fee: GBP 85 per vehicle (one way)
- Self-parking fee: GBP 36 per day
- Valet parking fee: GBP 36 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.5/5
Property conditions & facilities
4/5 Good
Kasai
16 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
2/5 Poor
Karen
15 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Could have been great!
Stayed 1 night in Mar 2020
1/5 Terrible
Verified traveller
9 Mar 2020
Stayed 1 night in Feb 2020
5/5 Excellent
Paul
2 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020