Hotel Guide - Xpu-ha Beach hotels in , Mexico.

"El Dorado Seaside Suites is marketed as a five-star resort, but in our experience, it falls short of that standard. There are positives: the property is beautiful, rooms are very large, and the included excursions are a major highlight. Our trip to Maroma Beach was incredible. One staff member, Gabriel on the Palms side (Bali beds/exotic lounge), was exceptional and truly made a difference. However, the overall experience didn’t match expectations. The rooms are spacious but dated, and we had several issues (shower not working properly, broken phone/TV, balcony door that didn’t lock). Some were fixed quickly, others weren’t addressed. Food was a major disappointment. Aside from a decent meal at Mia Casa, the buffet and room service were poor and not at a five-star level. Service was inconsistent. Concierge support dropped off after declining the timeshare presentation, and we were given incorrect information that caused us to miss an event. Dining reservations were limited to very early or very late times, with little flexibility. Transportation was unreliable. Shuttles were inconsistent with long waits, and there was no coordination during busy times. It was also difficult to find loungers, as the policy against reserving them isn’t enforced. Overall, this felt closer to a 3–3.5 star experience."

"yes"

"Room and bathrooms are pretty old. I saw mold in the bathroom. They try to keep it clean. Staff are very friendly. Food is ok in the tropical, but in the Caribbean, food is excellent. My kids love the pool with the slide. Overall the hotel is ok. "

"The WOW factor for this resort was exceptional. The design was well thought out and attention to detail was second to none. Every aspect of our stay was exceptional. Mother nature floated in sargassum but the staff was incredible in their efforts to clean the beach every day."

"Perfect"

"Stayed at Adults Only but you can visit and dine at other 2-3 adjacent hotels as they are part of the Barcelo"

"We had a wonderful stay at Catalonia Royal Tulum. The hotel itself was very clean, and one of our absolute favorite parts was the walk from the main area to the pool and beach—it’s a beautiful jungle path that really makes the experience feel unique and peaceful. Along the way, we saw lots of coatis, which were so fun and added to the whole nature vibe. The restaurants were very good overall, and we upgraded to the Privilege package, which was definitely worth it—especially for access to the Bloved restaurant, which we loved. The beach was absolutely beautiful. We spent so much time just sitting, relaxing, and enjoying the view. The breakfast buffet was also a highlight—very expansive with tons of options, so there was always something for everyone. The only downside for us was the amount of smoking throughout the resort. Unfortunately, we often couldn’t leave our balcony door open because of the cigarette smell, and it was noticeable in many areas. It’s a bit of a drawback, especially in such a stunning natural setting. Overall, a great stay with beautiful surroundings, good food, and a relaxing atmosphere—with just that one area for improvement."

"yes there were activities for all ages"

"It was a great structure for families only problem rooms are terrible very very old dated "