Xpu-Ha Hotel Guide - Ecopark Kantun Chi hotels in Xpu-Ha, Mexico.

"The ocean was slightly visible from my room. The room and buildings were kept clean. All the staff were friendly and helpful. The pools were kept clean. There was always people working outside to keep the property maintained. The buffet food wasn’t the greatest but the à la cartes were very good."

"This was my 3rd visit to this resort. We were met with the same amazing customer service as always and it continued throughout our stay. We noticed a few differences from previous years, and some aspects were pleasantly the same. Food: almost all really good food, as usual. The Steakville restaurant is one to avoid. A good cut of beef has proven to be hard to find at an all-inclusive resort in Mexico. The other restaurants were really good and had lots of variety. It is definitely best to make your reservations as quickly as you can upon arrival for the best dinner choices. Room: The room was quite dated but comfortable. We were told upon arrival that we were being given an upgrade (both rooms that we booked), but they were clearly the rooms we paid for so I'm not sure why that was even mentioned. Grounds: The building and grounds are kept so so clean; this property is really an amazing little gem in the jungle surrounded by lush greenery and lots of different wildlife. Overall we loved it. Still hate fighting for a beach/pool chair but that is a problem everywhere it seems. Resorts need to develop a fair system for that. We saw several towels on chairs all day and no people on them. Shoutout to the two wonderful ladies that were working in the buffet restaurant by the pool. Made us feel so special every time we arrived!"

"Room location hospitality service was excellent"

"This hotel was phenomenal. Everything you can think of is here. Enjoyed my swim out room"

"yes"

"Too crowded and noisy some days "

"Most things were good"

"My family had a nice ex in Barcelo "

"Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it"