El Cid hotels in Yucatan Peninsula, Mexico

"Everything was perfect! Our butler, Denisee and customer service supervisor Fernanda made the experience extra special but all the staff were outstanding. My only issue is with the lack of sound proofing in the rooms. This resort is absolutely beautiful and relaxing though! I will come back and book serenity again!"

"Resort and room was very clean. The view from our balcony was beautiful. The restaurants were excellent especially the Asian fusion one. The entertainment was great and the staff was very helpful and friendly. Also a very family friendly resort. We really enjoyed our stay."

"We had such an amazing experience. From the moment we stepped foot onto the property until the moment we left. Each and every staff member was polite, accommodating, professional and genuinely happy to assist. The customer service was impeccable. Everything was very clean, mini fridge was restocked daily, the buffet was my favorite place to eat, and the pool in the elite club was heated. Some mixed drinks were a little watered down, but nothing an extra shot couldn't fix. Overall, I am extremely happy with our experience, I will recommend riu to my friends and we'll be back! Rooms Clean & spacious. Walkability There's a pharmacy directly across the street, restaurants and shops are in walking distance. "

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"Excellent. Thank you "

"Very clean room. Staff all very friendly "

"Great place to party."

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"Our room was spotless and staff were very courteous. Amenities were wonderful! Weather was perfect! A very relaxing holiday!"