Zacualpan Hotels

"Todo excelente, ya he venido varias veces y siempre todo muy ordenado y limpio."

"Breakfast was awful and sat long before served.Swimming pool was closed for work.Maintenance happenning at 7 in the morning drills and cutting concrete..Housekeeping knockimg at 7 am.no microwave in room.some of the staff just plain rude! Never again would i stay there."

"Clean, quiet with very friendly staff, nice pool"

"We booked a room with an ocean view, which was just spectacular. Our last night we had a full moon and the light shining on the bay was so beautiful from our window. All the staff we encountered were so friendly and helpful. Parking was available and secure. "

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"No hot water for.shower. No coffee until 8. Great room with a wonderful view."

" Rosewood Mandarina is undeniably a stunning property. The setting is breathtaking, with lush grounds, beautiful beaches, and thoughtfully designed rooms that feel both luxurious and serene. The accommodations were a highlight—spacious, well-appointed, and seamlessly integrated into the natural surroundings. That said, the overall experience was mixed. While the service was good, it lacked consistency and didn’t always meet the level one would expect at this price point. The dining was also just okay—pleasant, but not particularly memorable compared to other properties of this caliber. We enjoyed certain activities, particularly the polo experience, which was a standout. However, other offerings such as the hiking and meditation experiences felt underwhelming and not especially well executed. Our stay took an unexpected turn when we were unable to leave due to a cartel safety situation, requiring us to extend our stay by five additional days. While the team did their best under difficult circumstances and graciously comped one night, we felt there could have been more proactive guidance—particularly from the concierge—around support options such as travel insurance or alternative arrangements, given the significant added expense. The spa is well done, though pricing felt excessive even by New York standards, and the gym is adequate. The butler service is a n"

"Rooms were not cleaned once during our five day stay. I had requested a lower floor due to disabilities and was put on the 4th floor, no elevators. When questioned the staff replied that requests are suggestions only, they don't have to accomodate, and wouldn't. Parking was extremely limited, our car was blocked in and we did not have access to it for the first 3 days there. I would not recommend this hotel"

"Overall, my stay was good and I enjoyed the experience. The room was clean and the staff were friendly and helpful throughout my visit. The amenities were nice and everything was generally well maintained. However, the WiFi was inconsistent and difficult to rely on at times, which was a bit frustrating. Also, the music at night could get pretty loud, making it harder to relax or sleep. Aside from those issues, it was still a solid stay and I would consider coming back with those things in mind."