Zanetti Holidays

The hotel facilities and staff were very good but the area was run down and not very clean. Metro station was walkable but we did not feel safe walking back to the hotel late at night.

Servers are excellent and very polite.

The location was great. It’s in the center of Venice. We took ferry. Is the second stop at the airport it’s about 10 minutes walk. There’s a lot of stairs to go up and down to get to the hotel so just be careful with that. If you are unable to do stairs, don’t go to Venice. Back to the hotel there’s a tall stairs to go into the reception. There is a wheelchair but there isn’t an elevator. The bathrooms smell a little bit, but I’m not sure if that’s because it’s Venice, but it was clean. Also the AC wasn’t working because the receptionist said the town obligates them to shut the AC off at certain month. I went on November month so there was no AC, but she gave us a fan.

It was a very nice and spacious hotel, would recommend, especially if you want to stay close to the airport

The area is excellent. When I paid, I did not see whether breakfast was paid. So, I emailed the property twice, but there was no reply. I ended up that I should pay for it. The communication in advance would be helpful. Anything else is excellent; I am glad to get a welcome drink of a bottle of champagne.