Suite, 1 Bedroom, Sea View
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Reviews of Sheraton Dubrovnik Riviera Hotel

5 out of 5
Sheraton Dubrovnik Riviera Hotel
Šetalište Dr. F. Tudmana 17, Srebreno, Mlini, Zupa dubrovacka

Reviews

9.6

Exceptional

Rating 10 - Excellent. 557 out of 680 reviews" "
Rating 8 - Good. 96 out of 680 reviews" "
Rating 6 - Okay. 18 out of 680 reviews" "
Rating 4 - Poor. 5 out of 680 reviews" "
Rating 2 - Terrible. 4 out of 680 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean place, we liked the breakfast. Ubers were easy to get, a 15 min ride to Old town.
Stayed 3 nights in Apr 2024
Response from Front Office Team on 2 May 2024
Thank you for your kind words!

10/10 Excellent

Mag

Liked: Cleanliness, staff & service, property conditions & facilities
The outdoor pool and nearby bar are lovely. You can easily access the beach and a little boardwalk. It’s a 15 minute drive into Dubrovnik’s old town, but nice to have more space and such a picturesque landscape with mountains and sea. The breakfast buffet was quite good.
Stayed 2 nights in Apr 2024
Response from Antonio Oštrić on 26 Apr 2024
Dear Mag, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Trinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional
Stayed 2 nights in Apr 2024
Response from Antonio Oštrić on 23 Apr 2024
Dear Trinh, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing visit. The hotel was very accommodating and super service. We booked two rooms and requested interconnecting which was honoured. We also asked for early and late check out which again was honoured. The breakfast is fantastic with huge selection. Pool area is immaculate, actually the whole hotel is amazing. The rooms are huge with excellent balcony area. Cannot fault any of the stay. Thank you Sheraton Dubrovnik Team.
Stayed 6 nights in Apr 2024
Response from Antonio Oštrić on 19 Apr 2024
Dear Brenda, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Antonio Oštrić on 15 Apr 2024
Dear Arvin, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class service, staff are extremely professional, helpful and friendly. Overall, we give 10/10 rating for our stay, judging from room cleanliness, facility (we love the spa, saunas and swimming pool), best buffet breakfast with so many varieties of food to choose from. Located in a great location (15 minutes from the airport; 12 minutes to town via Uber/Bolt Service; 1 hour 30 minutes to Montenegro). Will definitely stay here again if we do visit Dubrovnik again!
Stayed 4 nights in Mar 2024
Response from Antonio Oštrić on 10 Apr 2024
Dear Karen, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. Staff are amazing. Food was so good. Really enjoyed our stay.
Stayed 7 nights in Mar 2024
Response from Antonio Oštrić on 8 Apr 2024
Dear Kathleen, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manage

10/10 Excellent

Floriza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Very nice staff!
Stayed 5 nights in Mar 2024
Response from Antonio Oštrić on 4 Apr 2024
Dear Floriza, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Kishore, Castro Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is beautiful and staff (from reception to housekeeping) were friendly yet respectful.
Stayed 3 nights in Mar 2024
Response from Antonio Oštrić on 27 Mar 2024
Dear Kishore, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real escape away from real life and only a short drive to the old town. Loved it. Everyone was very friendly. Pool and sauna spotless.
Stayed 4 nights in Mar 2024
Response from Antonio Oštrić on 23 Mar 2024
Dear Christine, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Edin, Sibenik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property is great.
Stayed 2 nights in Mar 2024
Response from Antonio Oštrić on 19 Mar 2024
Dear Edin, Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was gorgeous and very clean. We reserved ocean front balcony and it was worth it to have a view of the ocean. The pool was amazing with lots of chairs and umbrellas. The beach was also nice (bring water shoes as the beach is rocky) with lots of chairs and umbrellas. This hotel is a bit out of the way from all the downtown things (which we liked for the quiet aspect) so food options were more limited, but the food the hotel offered and few restaurants on property were very yummy.
Response from Antonio Oštrić on 26 Jan 2024
Dear Alicia,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Farhana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort like contemporary property
Beautiful resort like huge hotel area. Very modern contemporary decor. Rooms are very clean spacious. It’s 15 min drive to the old city. Hotel may provide rides in their minivans to and from the airport and old city for a reasonable fee.
Stayed 3 nights in Dec 2023
Response from Antonio Oštrić on 26 Jan 2024
Dear Farhana,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from Antonio Oštrić on 26 Jan 2024
Dear Michael,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back. With kind regards, Antonio Oštrić Executive Assistant General Manager

8/10 Good

Davina

Stayed 4 nights in Oct 2023
Response from Antonio Oštrić on 5 Nov 2023
Dear Davina,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us. We look forward to the new opportunity to welcome you back.With kind regards, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Ailsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very quiet at this time of year. Great bus service for getting about. Go again
Stayed 4 nights in Oct 2023
Response from Antonio Oštrić on 3 Nov 2023
Dear Alisa,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us.We look forward to the new opportunity to welcome you back.With kind regards,Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Craig

Stayed 1 night in Oct 2023
Response from Antonio Oštrić on 3 Nov 2023
Dear Craig,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us.We look forward to the new opportunity to welcome you back.With kind regards,Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Junaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Highly recommended. However the food options for dinner could be better I guess
Stayed 5 nights in Oct 2023
Response from Antonio on 30 Oct 2023
Dear Junaid,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us.We look forward to the new opportunity to welcome you back.With kind regards,Antonio OštrićExecutive Assistant General Manager

10/10 Excellent

Bruce

Travelled with family
Liked: Amenities
Top quality
Stayed 1 night in Oct 2023
Response from Antonio on 30 Oct 2023
Dear Bruce,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us.We look forward to the new opportunity to welcome you back.With kind regards,Antonio OštrićExecutive Assistant General Manager

10/10 Excellent

Holly, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful on all levels . Rooms, view (waterfront harbor ) breakfast buffet and most of all the staff who went above and beyond to care for me. It might be the best hotel I’ve ever stayed at. The only drawback is it’s 15 minutes to the old town by Uber but it’s well worth it.
Stayed 1 night in Oct 2023
Response from Antonio Oštrić on 22 Oct 2023
Dear Holly, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

MARGARITA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view from everywhere, I did like and enjoyed very much.
Stayed 3 nights in Oct 2023
Response from Antonio Oštrić on 22 Oct 2023
Dear Margarita, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

henry, stroudsburg

Stayed 13 nights in Sep 2023
Response from Antonio Oštrić on 4 Nov 2023
Dear Henry,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us.We look forward to the new opportunity to welcome you back.With kind regards,Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best value of any “higher-end” hotels that I have stayed anywhere in the world over the last ten years! Free garage parking for my rental car, sumptuous breakfast buffet, nice gym and outdoor/indoor pool, AND steps away from Adriatic Sea. The cherry on top was the complimentary birthday cakes for my father and I left in our room with nice messages, as our birthdays were one day apart. I would definitely come back again and recommend to anyone who come to Dubrovnik.
Stayed 2 nights in Oct 2023
Response from Antonio Oštrić on 18 Oct 2023
Dear Joseph, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Antonio Oštrić on 18 Oct 2023
Dear Antoine, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 10/10. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Prakash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Oct 2023
Response from Antonio on 30 Oct 2023
Dear Prakash,Thank you for taking the time to review your recent stay at our property. I was delighted to see that you enjoyed your stay with us.We look forward to the new opportunity to welcome you back.With kind regards,Antonio OštrićExecutive Assistant General Manager

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Antonio Oštrić on 18 Oct 2023
Dear Margarita, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Mergim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Amazing
Stayed 2 nights in Oct 2023
Response from Antonio Oštrić on 18 Oct 2023
Dear Mergim, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding site. Facilities, food and local area awesome. Away from main town area but easy commute by water taxi or Uber/taxi. Highly recommend.
Stayed 3 nights in Oct 2023
Response from Antonio Oštrić on 18 Oct 2023
Dear Paul, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Christiane

Business traveller
Beautiful area, nice meals, both at breakfast and dinner.Staff who have a great customer service attitude!
Stayed 5 nights in Oct 2023
Response from Antonio Ostric on 8 Oct 2023
Dear Christiane, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a spectacular setting with swimming available indoors, outdoors and in the ocean. The indoor is heated to pleasant temperature. Ample lifts from pool area to rooms.
Stayed 4 nights in Oct 2023
Response from Antonio Ostric on 6 Oct 2023
Dear Robin, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

8/10 Good

Karoline

Stayed 6 nights in Sep 2023
Response from Antonio on 30 Oct 2023
Dear Karoline,Thank you for taking the time to review your recent stay at our property. I hope that your stay was pleasant and memorable and that there will be a new opportunity to welcome you back.With kind regards,Antonio OštrićExecutive Assistant General Manager

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, thanks Sheraton
Stayed 2 nights in Oct 2023
Response from Antonio Ostric on 6 Oct 2023
Dear Arman, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was amazing, comfortable and a lot of amenities.
Stayed 2 nights in Sep 2023
Response from Antonio Ostric on 4 Oct 2023
Dear Lisa, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 10/10. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Remco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we stayed for only one night, staff was friendly and helpful. Clean and big rooms
Stayed 1 night in Sep 2023
Response from Antonio Ostric on 1 Oct 2023
Dear Remco, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at hotel!
Stayed 7 nights in Aug 2023
Response from Antonio Ostric on 29 Sept 2023
Dear Kalpesh, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Steven

Travelled with partner
Liked: Amenities
Beautiful hotel. Great base to explore Dubrovnik with convenient water taxi on site.
Stayed 3 nights in Sep 2023
Response from Antonio Ostric on 28 Sept 2023
Dear Steven, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

6/10 Okay

Stephen

Stayed 3 nights in Sep 2023
Response from Antonio Ostric on 28 Sept 2023
Dear Stephen,Thank you for your feedback, we appreciate the same; If you could provide us with more details of your stay, we would be very thankful so we can take further action.For further assistance, we stay at your disposal.Kind regards,Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day recovery stay
Excellent buffet. Polite efficient staff. Hygienic and clean.
Stayed 2 nights in Sep 2023
Response from Antonio Ostric on 25 Sept 2023
Dear John, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 10/10. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manage

8/10 Good

Kamla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and standards within reasonable proximity to the old town.
Stayed 6 nights in Sep 2023
Response from Antonio Ostric on 24 Sept 2023
Dear Kamla, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 4/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That's our second time at the Dubrovnik Sheraton Riviera we love the place, the location and everything they have to offer
Stayed 7 nights in Sep 2023
Response from Antonio Ostric on 24 Sept 2023
Dear Cesar, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! Cannot fault anything with this hotel!
Stayed 1 night in Sep 2023
Response from Antonio Ostric on 24 Sept 2023
Dear Helen, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 10/10. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Beautiful hotel.
Stayed 4 nights in Sep 2023
Response from Antonio Ostric on 24 Sept 2023
Dear Lisa, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

David Edward, Poquoson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Riviera exceeded expectations! From check in to facility the small elegant touches were excellent! Loved our stay !
Stayed 2 nights in Sep 2023
Response from Antonio Ostric on 21 Sept 2023
Dear Edward, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Sheraton delivers as always. Amazing week for whole family. Thank you.
Stayed 7 nights in Sep 2023
Response from Antonio Ostric on 21 Sept 2023
Dear Ewa, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 10/10. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Kuljit

Stayed 3 nights in Sep 2023
Response from Antonio Ostric on 21 Sept 2023
Dear Kuljit, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 10/10. We were happy to see that you described our hotel as a lovely place and thank you for the nice review. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Location was inconvenient, far from The Old Town. There were few serious within walking distance. Breakfast was plentiful! Close to busy beach if it’s what your looking for. We paid for a king bed but only got 2 beds. But staff were helpful.
Stayed 3 nights in Sep 2023
Response from Ana Barovic on 21 Sept 2023
Dear Steven,Thank you for your feedback, we do appreciate the same. We always strive to do our best in order to fulfill the guest's requirements. As for the location we are approx. 15 minutes away from the Old city but have plenty of options for transfer. If you would require any further assistance, we stay at your disposal.Kind regards,Ana BarovicFront Office Manager

10/10 Excellent

Catharina

Stayed 1 night in Sep 2023
Response from Antonio Oštrić on 18 Oct 2023
Dear Catharina, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE VIEWS ARE BREATHTAKING
Great location and great choice so glad we stayed. The views are amazing and the service was great!!
Stayed 1 night in Sep 2023
Response from Antonio Ostric on 19 Sept 2023
Dear Timothy, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 10/10. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Just don’t eat at the restaurant at the beach. Food was terrible.
Stayed 1 night in Sep 2023
Response from Antonio Ostric on 19 Sept 2023
Dear Colin,Thank you for your feedback, we appreciate the same; If you could provide us with more details, we would be very thankful so we can take further action. For further assistance, we stay at your disposal.Kind regards,Antonio OštrićExecutive Assistant General Manager

10/10 Excellent

Jan M

Stayed 3 nights in Sep 2023
Response from Antonio Ostric on 19 Sept 2023
Dear Jan, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 10/10. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager