Jones Beach Island Adventure Holidays

I just coffee, have some!

Close to Central Park and shopping

I book 2 Queen premier rooms with balcony’s. It stated on your web site that they were 487 square feet. But when we arrived and checked in the rooms were very small. At least half the size of what it stated online. I went to the front desk and asked why. She said she didn’t know what it stated online and I booked thru a 3rd party site , I would have to take it up with them . If we wanted a bigger room they had one available for an extra $20.00 a night. So we just paid the extra to get the size of room we originally wanted. I thought it was a Nate and switch. I was not happy. I think you either need to up date your site or speak to Hotel 32 32.

Overall it is a nice upscale hotel with good size rooms and nice views, if the room is on higher floors. The rooms need to be renovated. Shower stall leaked due to poor seals next to the wall enclosure. I expect a lot more for a 5-star hotel at the exorbitant prices that they charge. Do not eat at the restaurants in this hotel. The food is less than average and overpriced. Service is not good and they automatically add a minimum of 18% service charge regardless of the size of your party or the service they provide.

This is a very central/convenient location. The lobby was nice and staff were friendly. The rooms seem like they have been updated, however were not maintained well at all. The walls and doors in our room were VERY beat up. Beds were not made well, cleaning seemed like it was rushed, and there was a broken light in our room. Also lacked basic amenities in the rooms like luggage racks, there was nowhere to put suitcases other than the floor, and not enough outlets, there weren't outlets close to two of the nightstands. None of this is what I expected for spending almost $1k a night for our room.

Overall it is a nice upscale hotel with good size rooms and nice views, if the room is on higher floors. The rooms need to be renovated. Shower stall leaked due to poor seals next to the wall enclosure. I expect a lot more for a 5-star hotel at the exorbitant prices that they charge. Do not eat at the restaurants in this hotel. The food is less than average and overpriced. Service is not good and they automatically add a minimum of 18% service charge regardless of the size of your party or the service they provide.

Close to Central Park and shopping

Everything was clean. Staff was excellent.

Everyone who worked here was wonderful. Kind, helpful and friendly. I stayed by myself and always felt safe. I am going back in November!

It was a great location for all fine dining, and next to Central Park in this area all the amenities were so close below the location.

I book 2 Queen premier rooms with balcony’s. It stated on your web site that they were 487 square feet. But when we arrived and checked in the rooms were very small. At least half the size of what it stated online. I went to the front desk and asked why. She said she didn’t know what it stated online and I booked thru a 3rd party site , I would have to take it up with them . If we wanted a bigger room they had one available for an extra $20.00 a night. So we just paid the extra to get the size of room we originally wanted. I thought it was a Nate and switch. I was not happy. I think you either need to up date your site or speak to Hotel 32 32.

I just coffee, have some!

Close to Central Park and shopping

I book 2 Queen premier rooms with balcony’s. It stated on your web site that they were 487 square feet. But when we arrived and checked in the rooms were very small. At least half the size of what it stated online. I went to the front desk and asked why. She said she didn’t know what it stated online and I booked thru a 3rd party site , I would have to take it up with them . If we wanted a bigger room they had one available for an extra $20.00 a night. So we just paid the extra to get the size of room we originally wanted. I thought it was a Nate and switch. I was not happy. I think you either need to up date your site or speak to Hotel 32 32.