East Side All inclusive Holidays

Complementary pastry amazing. Staff was absolutely fantastic…professional and nice.

The staff was extremely helpful in answering any questions we had and providing recommendations for restaurants and directions. The rooms and property were always clean. Breakfast provided many choices da and was always well stocked. The breakfast bone moves quickly and efficiently. The frosted glass shower/bathroom wall” was NOT an issue as the person in the bathroom could only be seen as a “blob.”

Hotel was great, beautiful room and very accommodating staff. Only minor complaint is pertaining to tech issues experienced there. The wifi seemed very spotty, and the 1 Hotel App was very glitchy, the in-room dining was not working properly. The phones worked and staff was very helpful, so it all worked out. The roof bar got quite busy around 5p and it took 45 minutes to order a drink, may need more bar staff. Absolutely amazing views from the suite. Especially at night. All in all, good experience - I'll come back.

Everything is great about this Hotel.

I did not have breakfast, but I heard the breakfast. There is amazing. The bar was awesome. Great selection.!

I did not have breakfast, but I heard the breakfast. There is amazing. The bar was awesome. Great selection.!

Hotel was great, beautiful room and very accommodating staff. Only minor complaint is pertaining to tech issues experienced there. The wifi seemed very spotty, and the 1 Hotel App was very glitchy, the in-room dining was not working properly. The phones worked and staff was very helpful, so it all worked out. The roof bar got quite busy around 5p and it took 45 minutes to order a drink, may need more bar staff. Absolutely amazing views from the suite. Especially at night. All in all, good experience - I'll come back.

Everything is great about this Hotel.

Clean, friendly staff

Hotel was great, beautiful room and very accommodating staff. Only minor complaint is pertaining to tech issues experienced there. The wifi seemed very spotty, and the 1 Hotel App was very glitchy, the in-room dining was not working properly. The phones worked and staff was very helpful, so it all worked out. The roof bar got quite busy around 5p and it took 45 minutes to order a drink, may need more bar staff. Absolutely amazing views from the suite. Especially at night. All in all, good experience - I'll come back.

I did not have breakfast, but I heard the breakfast. There is amazing. The bar was awesome. Great selection.!

The staff was extremely helpful in answering any questions we had and providing recommendations for restaurants and directions. The rooms and property were always clean. Breakfast provided many choices da and was always well stocked. The breakfast bone moves quickly and efficiently. The frosted glass shower/bathroom wall” was NOT an issue as the person in the bathroom could only be seen as a “blob.”

Everything is great about this Hotel.

family had a great stay at the Riu Hotel Manhattan. The location is a 10/10. It is in a busy area but just steps from Times Square and surrounded by great restaurants. Serendipity is right next door, Dilli Dilli is just up the street, and there are plenty of street vendors nearby, which made grabbing food easy and fun. The staff was friendly and helpful throughout our stay. The snack shack and breakfast were both excellent, and we really enjoyed the breakfast buffet each morning. The only downside was the elevator situation, especially when trying to get to breakfast. Each day, we waited around 20 to 25 minutes for an elevator. Guests have to go to the first floor, wait in line, and then are taken up to the fifth floor to be seated as space opens. This setup ties up the elevators and causes long delays. I was traveling with my mom, who had a strained muscle, so taking the stairs was not a realistic option after the first day. A better system might be to move the breakfast line to the fifth floor and adjust the space to accommodate it, which could help reduce elevator congestion. The room itself was small and basic, but that did not matter much since we were rarely in it. Overall, great location, great staff, and great food. Just be prepared for possible elevator delays during breakfast hours.