Fort William and Lochaber Adventure Holidays

Staff members on reception are efficient but just don’t seem to have a friendly, welcoming attitude. Almost like they are robotic going through the motions. Room was very comfortable and clean,

Excellent place to stay. We cannot fault this property! Exceptional communication, with instructions sent via email two days before our arrival with photos of where to go and where the keys were going to be. We stayed in apt 27. The property has two bedrooms and two bathrooms. The entire place was sparkling clean. The beds were super comfortable and the kitchen had everything you need to cook any meal during your stay. The washing machine was super handy since we’re are travelling with kids. Parking was easy and so convenient The property is a quick stroll from the city centre We’d definitely stay again in a heartbeat

Most friendly staff ever, and breakfast was out of this world amazing!!!

We booked a deluxe king room and believed we would have a corner bath. This was not the case. On arriving to our room a bag of rubbish was sitting in the doorway. On inspection of the room unfortunately the level of dust was not acceptable. The bedding also had makes that looked like lipstick and splatter stains all down the dressing table. We were moved room as the member of staff agreed it was not acceptable. Our second room looked great on the surface. However, again the level of dust was not acceptable and a pair of gloves (covered in dust) were found and had clearly been there some time. The windows in the room were absolutely running with condensation every morning to the point I had to leave the room for a walk every morning to clear my sinuses. This room was above the dining room and from approximately 7am to late we could hear the music playing. We believed that the rooms had been soundproofed. We ate breakfast on the first morning and chose not to again. Albeit our booking was 9.30am. The choice was very limited with selection not having been replenished. There was one four slice toaster but only half working and the debris inside it was clearly a sign that it’s not cleaned daily. Thankfully all staff we talked with were very friendly and a shout out to Lisa for trying to make our stay better. Sadly I don’t think we’d return!

Easy parking, friendly staff, comfortable room. Real great experience.

Most friendly staff ever, and breakfast was out of this world amazing!!!