Playa de Palma Adventure Holidays

There were plenty to occupy clients should they wish to take part. Staff were friendly and helpful.

Very friendly staff. Great breakfast.

Older hotel but worth thw value

Lovely Hotel With Excellent Breakfast Here’s a polished, concise hotel review based on your notes: Hotel Review: The hotel was clean, pleasant, and reasonably priced, with a great location offering easy access to various amenities. Unfortunately, the weather was too cold to fully enjoy them during our stay and to our disappointment the I for pool was closed!! The breakfast buffet was excellent, but we were disappointed by the limited selection of Spanish snacks and tapas throughout the hotel. Overall, a comfortable stay

Very friendly staff. Great breakfast.

There were plenty to occupy clients should they wish to take part. Staff were friendly and helpful.

Great location and services…

There were plenty to occupy clients should they wish to take part. Staff were friendly and helpful.

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.