Quintana Roo All inclusive Holidays

Great staff and good food. Quality drink choices. Easy access to ferry for day trip to isla mujeres. Highly recommend taking day trip and ride golf cart around island.

Everything was exceptional

We had an excellent stay and couldn’t be more impressed. The resort’s app was incredibly effective for quickly locating open restaurants, bars, and activities—super convenient throughout the day. The Imagine Club was a huge value for our family, giving our kid a fun, safe place to play and socialize while we enjoyed some downtime. Food and drink services everywhere and even on the beach were prompt and delicious, the Mexican-themed day at the theater was a highlight, and 24/7 room service was consistently fast and well-prepared. Concierge services were outstanding, with a cab to town arranged quickly and effortlessly, and airport transportation to and from the hotel was perfectly organized and on point. Most of all, the staff stood out—cleanliness was top-notch, and whenever we needed anything, the team was efficient, friendly, and eager to help. Highly recommended and definitely going back soon.

Food was great but overall property needs to be updated/get with the times with technology.

It great! We had such an amazing time. Highly recommend

Food was great but overall property needs to be updated/get with the times with technology.

We had an excellent stay and couldn’t be more impressed. The resort’s app was incredibly effective for quickly locating open restaurants, bars, and activities—super convenient throughout the day. The Imagine Club was a huge value for our family, giving our kid a fun, safe place to play and socialize while we enjoyed some downtime. Food and drink services everywhere and even on the beach were prompt and delicious, the Mexican-themed day at the theater was a highlight, and 24/7 room service was consistently fast and well-prepared. Concierge services were outstanding, with a cab to town arranged quickly and effortlessly, and airport transportation to and from the hotel was perfectly organized and on point. Most of all, the staff stood out—cleanliness was top-notch, and whenever we needed anything, the team was efficient, friendly, and eager to help. Highly recommended and definitely going back soon.

It great! We had such an amazing time. Highly recommend

First. I just would like to say the resort itself was wonderful to us. Service was so great! Enrique on the beach side deserves a raise! He made it so fun, and his service was TOP NOTCH! The lobby bar was a great vibe. Orlando was an AMAZING bartender! He made the best drinks and he was just so great. The food was alright… not preferably the best, but everything else was fantastic.

Upon arrival, we had two people walk into our room without knocking. We did check in just a little bit early, but we figured it would be communicated. A few days later, they came to drop towels off and we didn’t hear the door knocking and they proceeded to also walk in. Other than those experiences, the room was great. It was very modern and spacious. The bathroom door doesn’t finish all the way to the ceiling and close all the way. It did not feel private at all. The pool areas also don’t have a Jacuzzi, which was a negative since the days weren’t too hot and the pool water was very cold. The entertainment of the evening was great every night. The food at the restaurants was just OK. We preferred the buffet since there was more option. The other thing we don’t like is the pressure of trying to buy whatever program they’re trying to sell. The other thing to note would be that our original reservation was at the other hotel which would’ve had our room facing south and would’ve made our pool area maybe a little bit warmer.

Everything was exceptional

I felt welcomed and the workers were very nice

Everything was exceptional

First. I just would like to say the resort itself was wonderful to us. Service was so great! Enrique on the beach side deserves a raise! He made it so fun, and his service was TOP NOTCH! The lobby bar was a great vibe. Orlando was an AMAZING bartender! He made the best drinks and he was just so great. The food was alright… not preferably the best, but everything else was fantastic.