Steigerwald All inclusive Holidays

It was convenient to the Stadium where events were held. It was central, cabs came quickly. Front desk staff were efficient, all staff were pleasant. BUT, the service in bar and dining room was very very slow. They should have staffed up for the events in the city. And for an American, not being able to take out a cup of coffee is crazy. The beds were of good quality, Jr. Suite was very suitable for me. Parking was expensive and not secure. No evidence of security around the hotel and parking area. But that could just be the way things are. And I should have been able to get my ACCOR points. I did not because of booking thru Expedia. Website did not show availability for my room, Expedia did, why was that????

The room was spacious , clean and comfortable. The staff was friendly. The location is close to the train station and very well located for walking and exploring the city center.

Some of The house keeping staff are trying to put thia hotel down.that is the reason I made 4 stars for staff, reception team was great. The hotel was very clean. I did not had breakfast, but buffet looked good.

Clean room. Friendly staff. Great location for restaurants both traditional Franconian and other food. Highly recommended and would stay again.

When I arrived at 23.30 the front desk staff member was very, very helpful assisting me to find parking in an overful carpark. Top marks. The hotel is 10 minutes walk and 6 U bahn stops from the historic centre. Breakfast was very crowded and not very nice food. I don't mind children, but if you do, be aware that there are LOTS of them in this hotel, at least in high summer.

The hotel property was great; however, our room had a left over roll-away bed left in it (that we easily got resolved). The big issue we had was the bathroom that had black mold. The water and humidity from the shower created a breading ground for this and it’s only going to get worse.