East Texas Cheap Holidays

Great option near medical centers and hospitals nearby. Very clean facilities.

Charged my card for a temporary hold and never got it back

Ok, check-in was a nightmare. I’m not blaming the receptionists but the process could have gone a little smoother. We were told our room was not ready at the 4:00 check-in time. We arrived shortly before 5:00 pm. We did not get into our room until 7:30. Two free drink tickets were received for our troubles. The drinks were gone by 6:00. An hour and a half later we were called and told our room was ready. It was not the room I reserved. After straightening things out at reception we finally get to our room. The rest of the stay was pleasant. If you ask to use the free shuttle that will only drive you within one mile of the hotel without cost, they acted very inconvenienced. No worries, we still used the shuttle and still tipped well. As for the breakfast, over $30 a plate for a pretty common but slightly upscale hotel continental breakfast. I will say the coffee was good, but the breakfast was 7 out of 10. If we stayed another night we’d have found another spot in downtown to eat. Overall, I think I would give another hotel in the downtown area a chance before booking here again. But if it were my last option, I guess I’d take it.

Very friendly staff, rooms are clean and beds are soft

rooms was clean staff very helpful some of the games in game room not working properly