La Altagracia Cheap Holidays

We had a wonderful stay overall. The rooms were always spotless, and the cleaning staff truly went above and beyond. Every day they left beautiful towel animals along with fresh flowers in our room, which was such a thoughtful and lovely touch. The only issue we experienced during our entire stay was with the dining service during breakfast and lunch times in the main dining area. The staff never helped us find a table, and we always had to ask someone to bring us a baby chair. We also had to request our drinks or get them ourselves, which took away from what could have been a smoother dining experience. We’ve stayed at other locations in Puerto Vallarta and Cancun and never had this issue. Interestingly, in the restaurants at this resort, the staff was always on top of things and very attentive, so this seemed to be limited to breakfast and lunch in the main dining area. Despite that, the cleanliness and care from the housekeeping team made our stay very enjoyable. The nightly entertainment was always very good.

Room was great. Beach was awesome.

The room was amazing. Our housekeepers Fanny and Jeanette’s were amazing. In addition Noño and the staff at the buffet were awesome. They always make us feel welcomed. The lobby bartender Santos always took care of us. In addition the guys at the pool bar were great. We had an amazing couples massage in the spa. Thank you for always treating us well. We will definitely be back!

The female staff was rude, our first room had no running water. Also, there are no elevators so if you are booked on the 3rd floor- rough. Food is below average.

Had a great time! Staff was super attentive and friendly and lots of good food options

The beds were uncomfortable. The grounds were immaculate. The food left a lot to be desired. The staff was kind and friendly. I met a lot of great people from all over the world.

Room was great. Beach was awesome.

The female staff was rude, our first room had no running water. Also, there are no elevators so if you are booked on the 3rd floor- rough. Food is below average.

We had a wonderful stay overall. The rooms were always spotless, and the cleaning staff truly went above and beyond. Every day they left beautiful towel animals along with fresh flowers in our room, which was such a thoughtful and lovely touch. The only issue we experienced during our entire stay was with the dining service during breakfast and lunch times in the main dining area. The staff never helped us find a table, and we always had to ask someone to bring us a baby chair. We also had to request our drinks or get them ourselves, which took away from what could have been a smoother dining experience. We’ve stayed at other locations in Puerto Vallarta and Cancun and never had this issue. Interestingly, in the restaurants at this resort, the staff was always on top of things and very attentive, so this seemed to be limited to breakfast and lunch in the main dining area. Despite that, the cleanliness and care from the housekeeping team made our stay very enjoyable. The nightly entertainment was always very good.

The female staff was rude, our first room had no running water. Also, there are no elevators so if you are booked on the 3rd floor- rough. Food is below average.

Had a great time! Staff was super attentive and friendly and lots of good food options