Europe Historic Holidays

We had a great stay at Unitas. Wonderful staff, excellent breakfast. Room was spacious and bed comfortable, but furniture is a bit minimalistic. We had a room facing main street and unfortunately you can hear noises from it (especially during the night when the folks from the nearby underground bar went out for smoking). Make sure you get a room facing the courtyard. Will be back!

The location was the best part of the stay (apart from the breakfast); right in the heart of Old Town and walking distance to everything. Our Uber had to drop us off a very short distance away necessitating us to lug our luggage for 40 secs or so. Not a big deal! Removed 1 star because of a check-in snafu. The room given had 2 single beds (for a couple) because the hotel was fully booked and despite we making the reservations 3 months in advance. The room felt like a converted attic with the beds perpendicular to each other. There wasn't enough space to join them or bring them together. The shower was whole another issue with the showerhead so low that anyone above 5ft7in wouldn't be able to use it properly. We stayed for 2 nights but kept feeling the hotel stiffed us on the room with no compensation / the day manager not even bothering to come and talk to us. The breakfast spread was good and sitting in the room facing the Astronomical Clock Tower was a treat in itself. Would have rated this 7/5 given the history of the building, amenities, location if not for the room issue. Expedia Support was on point and worked with me quickly but they also couldn't do anything.

The rooms and the public areas lived up to my expectations of a heritage hotel. But the bathroom in our room on the top floor has seen its better time and does need touching up. Besides, we noticed a puddle of water on the bathroom floor every time we showered. We were sure the shower door was closed. So apparently there are plumbing issues that need to be addressed. The towels we placed on the bathroom floor were soaking wet every time after we showered. It was not only annoying but downright hazardous.

The room was clean. Staff spoke clear English and was extremely friendly. If I emailed the hotel before the trip they took an hour or less to reply. When I went to the reception on check in they upgraded our room for free which made us really happy. When I go back to Krakow I would definitely go back to this hotel.

Exelente location! Nice clean, very friendly place. Room liitle small but for the price one should not complain. Over all highly recomended.

Lovely hotel. Great amenities and location

Every single thing was 100 percent positive

Excellent staff and exceptional service Only complaints i have is limited Umbrellas.

The room was clean. Staff spoke clear English and was extremely friendly. If I emailed the hotel before the trip they took an hour or less to reply. When I went to the reception on check in they upgraded our room for free which made us really happy. When I go back to Krakow I would definitely go back to this hotel.

Lovely hotel. Great amenities and location

Every single thing was 100 percent positive

We had a great stay at Unitas. Wonderful staff, excellent breakfast. Room was spacious and bed comfortable, but furniture is a bit minimalistic. We had a room facing main street and unfortunately you can hear noises from it (especially during the night when the folks from the nearby underground bar went out for smoking). Make sure you get a room facing the courtyard. Will be back!

The location was the best part of the stay (apart from the breakfast); right in the heart of Old Town and walking distance to everything. Our Uber had to drop us off a very short distance away necessitating us to lug our luggage for 40 secs or so. Not a big deal! Removed 1 star because of a check-in snafu. The room given had 2 single beds (for a couple) because the hotel was fully booked and despite we making the reservations 3 months in advance. The room felt like a converted attic with the beds perpendicular to each other. There wasn't enough space to join them or bring them together. The shower was whole another issue with the showerhead so low that anyone above 5ft7in wouldn't be able to use it properly. We stayed for 2 nights but kept feeling the hotel stiffed us on the room with no compensation / the day manager not even bothering to come and talk to us. The breakfast spread was good and sitting in the room facing the Astronomical Clock Tower was a treat in itself. Would have rated this 7/5 given the history of the building, amenities, location if not for the room issue. Expedia Support was on point and worked with me quickly but they also couldn't do anything.

The room was clean. Staff spoke clear English and was extremely friendly. If I emailed the hotel before the trip they took an hour or less to reply. When I went to the reception on check in they upgraded our room for free which made us really happy. When I go back to Krakow I would definitely go back to this hotel.