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Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 560 out of 965 reviews
5 - Excellent 58%
Rating 4 - Good. 325 out of 965 reviews
4 - Good 34%
Rating 3 - Okay. 51 out of 965 reviews
3 - Okay 5%
Rating 2 - Poor. 21 out of 965 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 965 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel for its view of the castle from the bedroom and that it was in the grass market square close to pubs and restaurants and ideal for a &visit to the castle and surrounding areas
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Edinburgh, parking for the car which is a big bonus for us
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location and we were able to walk everywhere. Close to lots of nice restaurants but still very quiet at night. Lovely big room and a great hotel, we didn’t have time to use the pool but this was a good extra feature of the hotel.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely big rooms with high spec. Staff were extremely friendly and helpful. We had early access to room which was a real bonus. Will definitely use/recommend hotel again.
Stayed 3 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location, making it quiet bit very easy to access the hustle and bustle of Edinburgh city centre. The room was clean, spacious, and very comfortable (especially the bed). Staff were excellent, very friendly and helpful. We didn't eat in the hotel so can't comment on the food on offer.
Stayed 2 nights in Dec 2021