Catalonia Kid friendly Holidays

Súper comfy, clean with equally superb staff.

Beautiful hotel with a private garden and a lovely restaurant, perfectly located in the heart of Barcelona.

Very lovely hotel my only bad experience was I called several times for my TV to be fixed and they never showed up to solve this

The room was ok, but i thought i book a castle view room but my room was at the corner end where i could only see the tip of the castle, what a disappointment. I thought sustainability is part of the IHG concept but my toothbrush was being disposed by the cleaner everyday and i have to open a new one each time. I have experienced 3-4 times within an hour of workers knocking on the doors asking about room service but my room has actually done, but they missed one day in between. I doubt that, these worker doesn't know if the room has been done or just trying to check in the room? I look from the peep hole and they went into everyroom next to mine and obviously there was no one in it, the room door was close when they went in and came out a few minutes later. I supposed whenever the hotel staff's cleaning the room they should keep the door open to avoid unnecessarily misunderstanding, but the few times of knocking the room just feel weird.

Perfect location, clean room and friendly staff. Would stay here again!

The room was ok, but i thought i book a castle view room but my room was at the corner end where i could only see the tip of the castle, what a disappointment. I thought sustainability is part of the IHG concept but my toothbrush was being disposed by the cleaner everyday and i have to open a new one each time. I have experienced 3-4 times within an hour of workers knocking on the doors asking about room service but my room has actually done, but they missed one day in between. I doubt that, these worker doesn't know if the room has been done or just trying to check in the room? I look from the peep hole and they went into everyroom next to mine and obviously there was no one in it, the room door was close when they went in and came out a few minutes later. I supposed whenever the hotel staff's cleaning the room they should keep the door open to avoid unnecessarily misunderstanding, but the few times of knocking the room just feel weird.

Very lovely hotel my only bad experience was I called several times for my TV to be fixed and they never showed up to solve this

Main issue was completely absent water pressure on the morning of September 26th. Also, we expressed a preference for ice in the room daily, but instead were told to call the front desk when we needed. A problem, because the phone in our room did not work. Staff at front desks were helpful and courteous in every instance, including check-in.

Beautiful hotel with a private garden and a lovely restaurant, perfectly located in the heart of Barcelona.

Very lovely hotel my only bad experience was I called several times for my TV to be fixed and they never showed up to solve this

The room was ok, but i thought i book a castle view room but my room was at the corner end where i could only see the tip of the castle, what a disappointment. I thought sustainability is part of the IHG concept but my toothbrush was being disposed by the cleaner everyday and i have to open a new one each time. I have experienced 3-4 times within an hour of workers knocking on the doors asking about room service but my room has actually done, but they missed one day in between. I doubt that, these worker doesn't know if the room has been done or just trying to check in the room? I look from the peep hole and they went into everyroom next to mine and obviously there was no one in it, the room door was close when they went in and came out a few minutes later. I supposed whenever the hotel staff's cleaning the room they should keep the door open to avoid unnecessarily misunderstanding, but the few times of knocking the room just feel weird.