North London Kid friendly Holidays

Last minute booking after missed connection at Heathrow. Great location close to airport on Piccadilly line with plenty of places around to eat and drink. Clean comfortable hotel.

Perfect location very clean and very modern would definitely stay here again! The stuff we’re really friendly too

Great property for families, the apartment was very spacious and clean.

Suitcase went missing for over an hour, we were in room 452 suitcase was delivered to 752. At Breakfast Sat down to eat,then got up to refill my drink returned to find it had been cleared away, so had to go up to get another breakfast.

This is a beautiful hotel close to Earls Court tube making it easy to get around London. The decor is beautiful and would consider staying again in the summer as the garden is lovely. We were welcomed warmly on arrival and were delighted to receive a room upgrade snd be able to check in even though we were 4 hours before usual check in time. The room was lovely. Unfortunately we found the bed too hard for us which impacted our nights sleep but I don’t blame the hotel (everyone is different ☺️). There was some confusion about bar opening times - we were originally told it was 7-10:30pm but we later discovered it’s open all afternoon and one evening when we got back after 10:30, the bar staff kindly served us. The two bar guys were very friendly and very knowledgeable- we enjoyed their advice on Tequila. My only real area of criticism was the breakfast and the lady manager at breakfast. My first day I asked for sourdough toast and poached egg and despite the restaurant being very quiet, if was cold when it arrived. Also I ordered a flat white which I had to chase and it wasn’t brought until after I’d eaten my breakfast. Mostly though, we found the restaurant manager to be very rude. She never smiled (apart from when joking with the chef and other staff) and my husband spoke to her the second day to ask for some toast on the pass which hadn’t been delivered with his breakfast, and she looked at him and promptly turned away to greet some new guests in to the restaurant.

Great central location. Helpful staff especially Alex and Vladi on the reception team.

So glad we arranged the airport shuttle to pick us up when we arrived in London. The driver texted me to let us know he was at the airport. He was holding a sign with our names so we quickly identified him. The drive to the hotel was stress free.

Last minute booking after missed connection at Heathrow. Great location close to airport on Piccadilly line with plenty of places around to eat and drink. Clean comfortable hotel.

Perfect location very clean and very modern would definitely stay here again! The stuff we’re really friendly too

Suitcase went missing for over an hour, we were in room 452 suitcase was delivered to 752. At Breakfast Sat down to eat,then got up to refill my drink returned to find it had been cleared away, so had to go up to get another breakfast.