Isola Verde Pet-friendly Holidays

We were looking forward to eating at the hotel but the restaurant is shut which no one told us before. Despite sending me a PDF about my upcoming trip, encouraging me to eat there. There is no room service available either even though there is a QR card in the room with the room service menu.

Great small hotel , very well located . Staff was amazing and property was very clean . Can’t beat the location. Very quiet.

Access to Venice from their dock was terrific.

Air conditioning could be better but the

We spent four nights in a double room with breakfast. Our room was very comfortable and exactly as we would have expected for this hotel. Breakfast was quite good but as a small hotel lacked some of the breadth of options that might be found in larger establishments. The extra charging for egg orders was a shame. Staff were friendly and helpful throughout. The best thing about the hotel is its excellent location. It is situated on side of the canal in Cannaregio, close to three stops (Tre Archi, Crea, Guglie) that give access to the wonderful vaporetto boats and the Alilaguna to and from the airport. We actually chose to arrive by shared water taxi which delivered us to the Tre Archi stop right outside the hotel. Cannaregio is a great area to stay as it is much quieter than most of the city which remains within easy reach on foot or by boat. The quiet canals to the north of the hotel and the Jewish Ghetto area are a great place for a stroll. If we come back to Venice we almost certainly stay here again.

Air conditioning could be better but the

Access to Venice from their dock was terrific.

Although recently reopening after a refurbishment, the property did not seem especially modernised and the room and public spaces were much the same as our previous visit 10 years ago, albeit with a decade’s more use. The restaurant was incredibly overpriced, although the food was good, but the team were clearly very new and so service was inconsistent and missed bread, amuse bouche etc for some tables; wine list was forgotten and then the wine itself was not poured for 30 minutes until we asked for it to be opened. Those members of the restaurant staff who knew what they were doing were good but half the room of tables were unserved for 20-30 minutes at a time, so more than one table of guests walked out. There are some nice touches like the kids room, bikes and it is great to have some quiet outside space in Venice. The boat service is great fun, although the gaps in the timetable often coincided with our needs to travel back with young children, unfortunately so we spent a lot on water taxis as well. As a summary, the lovely property is let down by inconsistent service still finding its feet after reopening and tired feeling rooms which did not seem to have been refurbished at all, together with a very overpriced restaurant, so not worth the premium price overall.

We were looking forward to eating at the hotel but the restaurant is shut which no one told us before. Despite sending me a PDF about my upcoming trip, encouraging me to eat there. There is no room service available either even though there is a QR card in the room with the room service menu.

Great small hotel , very well located . Staff was amazing and property was very clean . Can’t beat the location. Very quiet.

Air conditioning could be better but the